Field Supervisor (Snow Removal / Landscape Operations) - Job Description
East Coast Facilities, Inc. provides facility maintenance to commercial, industrial, institutional, government and corporate clients. Our Field Supervisors support Crew Leaders and Team Leaders in all matters related to production, fleet, quality control and safety initiatives. This position reports to a Production Manager.
Trade Skill Requirements
- Able to effectively communicate in the English language
- Drive company vehicles as directed
- Operate various types of equipment and machinery associated with this job description
- Is a journeyman in one or more of the following job sub-categories :
Professional landscape maintenance operations
Professional landscape construction servicesLandscape repairs, restoration, and remediationLicensed arbor care and tree trimming servicesLandscape irrigation repairs and maintenancePerform quality control site inspectionsWinter Season OperationsPlow snow using trucks or loaders
Shovel snow using hand shovels or snow blowersApply salt and other de-icing agents to paved surfacesAssist with pre-storm preparednessAssist with post-storm cleanup and restockingTrain Crew Leaders in all matters related to job sequencing and productivityTransfer fleet and equipment to and from the service center and satellite locationsOrganize, pickup and deliver materials to Crew Leaders as neededSupport Project Managers in all aspects of operations and job fulfillmentCompany Excellence Requirements
Client Management
Professionally represents East Coast Facilities, Inc. always.Able to respond properly to the client and follow up to make sure their needs have been completed to their satisfactionAble to recognize when they do not have the answer for the client and let them know they will find out or get the Project Manager involvedKeeps the Project Manager aware of all client concerns and communication on the job siteMaintains a positive, responsive, and flexible attitude to all clientsInspects site and advises Project Manager of potential liabilitiesCrew Supervision
Ensures that the Crew Leaders meet projected man hour and materials budgets on assigned work ticketsAssists with dispatchingEnsures all crews are fully equipped and properly fueledAble to assign tasks to crew members (if applicable) and follow up to make sure that work was completed properlyEnsures that all crew members (if applicable) report to work on time and follow all company rules and procedures.Takes appropriate disciplinary actions as necessary and involves Project Manager when necessaryCrew Training
Ensures crew members are trained in company safety policiesAble to certify crews in the job tasks assigned to the Crew LeaderTrains crew members (if applicable) to do the job effectively and efficientlyAble to cross train Crew Leaders in the performance of Field Supervisor's role for future growthCan effectively communicate in English and / or Spanish what is to be learnedPerformance Reviews
Able to evaluate the performance of the crewAble to assist the Project Manager in a performance review for crew members and Crew LeadersAble to monitor goals based on evaluation processSafety Management
Maintains and promotes safe working conditions in the field alwaysFollows company procedures on discipline if any safety rules are brokenHave zero preventable accidentsImage Compliance
Maintains clean, neat, and professional image of service vehicle & trailerEnsure crew members maintain professional image using approved ECF uniforms and by monitoring & maintaining proper employee actionsEquipment Management
Ensures all assigned equipment, tools, safety items, vehicles & trailers or other items are maintained in proper working order by following proper maintenance and inventory schedulesIs accountable for neglect and abuse of assigned equipmentAdministrative
Able to read and writeCan organize and implement work scheduleResponsible for the following forms and proceduresAccident Reporting Forms
Equipment Inventory FormEquipment Repair / RequestAs applicable - MR - FEP - ACPMonthly Vehicle Safety InspectionQuality Control Inspection FormAs applicable - Irrigation IMR FormAs applicable - Trailer Safety Inspection FormGeneral Qualifications
Must be a journeyman in one or more of the job sub-categories listed aboveAble to operate a smart phone, send and receive emails, take digital photosAble to speak, read and write fluently in the English LanguageHave and hold a clean driver's licenseCan pass drug testCan pass a criminal background checkComply with business ethics, applicable laws, and regulationsMaintain confidentiality of proprietary informationWork Environment / Physical Requirements
Work in / or about situations near direct automotive trafficWork near or about natural bodies of waterWork with various types of work liftsAble to work overtime or extended shifts if required by ManagementAbility to work in extreme conditions - working temperatures may exceed 95 degrees FahrenheitAbility to work in direct sunlight for extended periods of timeAbility to work in extreme cold or wintry precipitationAbility to lift and carry 50 lbs.Ability to bend, stoop and twist continuously throughout the day
How will my rate of pay be determined?
Each job category has a range of pay associated with it. Hiring managers have corporate guidance on assigning the appropriate rate of pay based on a variety of factors including :
Years of proven experience for the job you are applying forYour knowledge and ability to operate equipment classesIf you have special licensing, such as a CDL, Pesticide Applicators License, Tree Trimming License, ISA Arborist Certification, Lift Certification, etc.Tenure with East Coast Facilities, Inc.Hiring managers can rate match a recruited team member from a competitor
