What are the responsibilities and job description for the Landscape Crew Leader position at East Coast Facilities, Inc.?

Major Areas of Focus

Crew Leaders (CL) are front-line workers who work alone or oversee a crew of up to 5 technicians. They are responsible for the equipment, work production, and team members assigned to them. CLs work hard side by side with technicians to complete the work. They make sure the work gets done safely, efficiently, and with quality. This position reports to a Project Manager and may be supported by a Field Supervisor.

Essential duties and responsibilities include the following, other duties may also be assigned :

Client Management

Professionally represents East Coast Facilities, Inc. always.
Able to respond properly to the client and follow up to make sure their needs have been completed to their satisfaction
Able to recognize when they do not have the answer for the client and let them know they will find out or get the Project Manager involved
Keeps the Project Manager aware of all client concerns and communication on the job site
Maintains a positive, responsive, and flexible attitude to all clients
Inspects site and advises Project Manager of potential liabilities

Crew Supervision

Ensures that the crew meets the projected man and material budgets on assigned work tickets

Prepares and secures all materials, tools, and equipment first thing in the morning for that day's work schedule

Tops off with fuel, turns in paperwork to office, cleans service vehicle and prepares for next day's activity

Able to assign tasks to crew members (if applicable) and follow up to make sure that work was completed properly

Ensures that all crew members (if applicable) report to work on time and follow all company rules and procedures

Takes appropriate disciplinary actions as necessary and involves a Production Manager when necessary

Crew Training

Ensures crew members are trained on company safety policies

Able to certify crews in the job tasks assigned to the Crew Leader

Trains crew members (if applicable) to do job effectively and efficiently

Able to cross train crew members in the performance of Crew Leader's role for future growth

Can effectively communicate in English and / or Spanish what is to be learned

Performance Reviews

Able to evaluate the performance of the crew

Able to assist the Project Manager in a performance review for crew members

Able to monitor goals based on evaluation process

Safety Management

Maintains and promotes safe working conditions in the field at all times

Follows company procedures on discipline if any safety rules are broken

Have zero preventable accidents

Image Compliance

Maintains clean, neat, and professional image of service vehicle & trailer

Ensure crew members maintain professional image using approved ECF uniforms and by monitoring & maintaining proper employee actions

Equipment Management

Ensures all assigned equipment, tools, safety items, vehicles & trailers or other items are maintained in proper working order by following proper maintenance and inventory schedules

Is accountable for neglect and abuse of assigned equipment

Administrative

Able to read and write

Can organize and implement work schedule

Responsible for the following forms and procedures

Accident Reporting Forms

Equipment Inventory Form

Equipment Repair / Request

As applicable - MR - FEP - ACP

Monthly Vehicle Safety Inspection

Quality Control Inspection Form

As applicable - Irrigation IMR Form

As applicable - Trailer Safety Inspection Form

General Qualifications

Able to effectively communicate in the English language including basic reading and writing skills

Have and hold a clean driver's license

Drive company vehicles as directed

Operate various types of equipment and machinery associated with this job description

Is a journeyman in one or more of the following job sub-categories :

Professional landscape maintenance operations

Professional landscape construction services

Landscape repairs, restoration, and remediation

Licensed arbor care and tree trimming services

Landscape irrigation repairs and maintenance

Perform other assigned tasks related to landscape management

Winter Season Operations (if applicable)

Plow snow using trucks or loaders

Shovel snow using hand shovels or snow blowers

Apply salt and other de-icing agents to paved surfaces

Assist with pre-storm preparedness

Assist with post-storm cleanup and restocking

Able to operate a smartphone, send and receive emails, take digital photos

Can pass an illicit drug test

Can pass a criminal background check

Comply with business ethics, applicable laws and regulation

Maintain confidentiality of proprietary information

Work Environment / Physical Requirements

Work in / or about situations near direct automotive traffic

Work near or about natural bodies of water

Work with various types of work lifts

Able to work overtime or extended shifts if required by Management

Ability to work in extreme conditions - working temperatures may be between 0 and 95 degrees Fahrenheit

Ability to work in direct sunlight for extended periods of time

Ability to work in extreme cold or wintry precipitation

Ability to lift and carry 50 lbs.

Ability to bend, stoop and twist continuously throughout the day

How will my rate of pay be determined?

Each job category has a range of pay associated with it. Hiring managers have corporate guidance on assigning the appropriate rate of pay based on a variety of factors including :

Years of proven experience for the job you are applying for

If you qualify and meet our underwriting procedures to drive company vehicles

Your knowledge and ability to operate equipment classes

If you have special licensing, such as a CDL, Pesticide Applicators License, Tree Trimming License, ISA Arborist Certification, Lift Certification, etc.

References of direct supervisors impact the rate of pay of new hires

Hiring managers can rate match a recruited team member from a competitor

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What are the responsibilities and job description for the Landscape Crew Leader position at East Coast Facilities, Inc.?

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