Major Areas of Focus
Crew Leaders (CL) are front-line workers who work alone or oversee a crew of up to 5 technicians. They are responsible for the equipment, work production, and team members assigned to them. CLs work hard side by side with technicians to complete the work. They make sure the work gets done safely, efficiently, and with quality. This position reports to a Project Manager and may be supported by a Field Supervisor.
Essential duties and responsibilities include the following, other duties may also be assigned :
Client Management
- Professionally represents East Coast Facilities, Inc. always.
- Able to respond properly to the client and follow up to make sure their needs have been completed to their satisfaction
- Able to recognize when they do not have the answer for the client and let them know they will find out or get the Project Manager involved
- Keeps the Project Manager aware of all client concerns and communication on the job site
- Maintains a positive, responsive, and flexible attitude to all clients
- Inspects site and advises Project Manager of potential liabilities
Crew Supervision
Ensures that the crew meets the projected man and material budgets on assigned work ticketsPrepares and secures all materials, tools, and equipment first thing in the morning for that day's work scheduleTops off with fuel, turns in paperwork to office, cleans service vehicle and prepares for next day's activityAble to assign tasks to crew members (if applicable) and follow up to make sure that work was completed properlyEnsures that all crew members (if applicable) report to work on time and follow all company rules and proceduresTakes appropriate disciplinary actions as necessary and involves a Production Manager when necessaryCrew Training
Ensures crew members are trained on company safety policiesAble to certify crews in the job tasks assigned to the Crew LeaderTrains crew members (if applicable) to do job effectively and efficientlyAble to cross train crew members in the performance of Crew Leader's role for future growthCan effectively communicate in English and / or Spanish what is to be learnedPerformance Reviews
Able to evaluate the performance of the crewAble to assist the Project Manager in a performance review for crew membersAble to monitor goals based on evaluation processSafety Management
Maintains and promotes safe working conditions in the field at all timesFollows company procedures on discipline if any safety rules are brokenHave zero preventable accidentsImage Compliance
Maintains clean, neat, and professional image of service vehicle & trailerEnsure crew members maintain professional image using approved ECF uniforms and by monitoring & maintaining proper employee actionsEquipment Management
Ensures all assigned equipment, tools, safety items, vehicles & trailers or other items are maintained in proper working order by following proper maintenance and inventory schedulesIs accountable for neglect and abuse of assigned equipmentAdministrative
Able to read and writeCan organize and implement work scheduleResponsible for the following forms and proceduresAccident Reporting Forms
Equipment Inventory FormEquipment Repair / RequestAs applicable - MR - FEP - ACPMonthly Vehicle Safety InspectionQuality Control Inspection FormAs applicable - Irrigation IMR FormAs applicable - Trailer Safety Inspection FormGeneral Qualifications
Able to effectively communicate in the English language including basic reading and writing skillsHave and hold a clean driver's licenseDrive company vehicles as directedOperate various types of equipment and machinery associated with this job descriptionIs a journeyman in one or more of the following job sub-categories :Professional landscape maintenance operations
Professional landscape construction servicesLandscape repairs, restoration, and remediationLicensed arbor care and tree trimming servicesLandscape irrigation repairs and maintenancePerform other assigned tasks related to landscape managementWinter Season Operations (if applicable)Plow snow using trucks or loaders
Shovel snow using hand shovels or snow blowersApply salt and other de-icing agents to paved surfacesAssist with pre-storm preparednessAssist with post-storm cleanup and restockingAble to operate a smartphone, send and receive emails, take digital photosCan pass an illicit drug testCan pass a criminal background checkComply with business ethics, applicable laws and regulationMaintain confidentiality of proprietary informationWork Environment / Physical Requirements
Work in / or about situations near direct automotive trafficWork near or about natural bodies of waterWork with various types of work liftsAble to work overtime or extended shifts if required by ManagementAbility to work in extreme conditions - working temperatures may be between 0 and 95 degrees FahrenheitAbility to work in direct sunlight for extended periods of timeAbility to work in extreme cold or wintry precipitationAbility to lift and carry 50 lbs.Ability to bend, stoop and twist continuously throughout the dayHow will my rate of pay be determined?
Each job category has a range of pay associated with it. Hiring managers have corporate guidance on assigning the appropriate rate of pay based on a variety of factors including :
Years of proven experience for the job you are applying forIf you qualify and meet our underwriting procedures to drive company vehiclesYour knowledge and ability to operate equipment classesIf you have special licensing, such as a CDL, Pesticide Applicators License, Tree Trimming License, ISA Arborist Certification, Lift Certification, etc.References of direct supervisors impact the rate of pay of new hiresHiring managers can rate match a recruited team member from a competitor
