What are the responsibilities and job description for the Food Runner position at East Coast Golf Management Inc?
East Coast Golf Management, Inc. (ECG), is now hiring for part-time Food Runners at our Sea Trail Golf Resort managed location in Sunset Beach, NC!
We offer membership of our travel club as a benefit to every employee after their first few months. This includes:
- Access to deeply discounted stays at our sister hotels and resorts
- Access to discounted stays at partner resorts and hotels
- Discounts on other travel-related expenses like airfare, car rental and more.
Employees of ECG also enjoy the benefits of:
- Complimentary employee meal during your shift (certain restrictions may apply).
- 20% discount on F&B excluding alcohol, tobacco, and food specials.
- Cost 10% off all Golf Shop merchandise excluding sale items.
-
Complimentary Golf
- Booking window after 2pm the day before requested tee time
- Must be approved by the Head Golf Professional
- Up to three complimentary guests
Part-time employees can also look forward to a benefits package that includes access to Teledoc, Employee Assistance Program, and potential eligibility to enter into our 401(k) plan!
POSITION SUMMARY
The Food Runner is a professional who is responsible for quickly and accurately delivering orders from the kitchen to customers at the restaurant. They help Servers maintain a clean environment for restaurant patrons throughout the dining experience.
ESSENTIAL FUNCTIONS
The Food Runner:
- Obtain and maintain a working knowledge of all food menus.
- Assure guests have everything they need on the tables after delivery of food.
- Ensures guest has proper silverware, napkin, share plates when delivering food.
- Keep the kitchen station clean and organized.
- Utensils polished and stocked.
- Assist all servers, bartenders, and managers with carrying plates.
- Communicate effectively and courteously with guests, and co-workers.
- Communicate food orders to chefs/cooks, paying attention to priorities and special requests (e.g., food allergies)
- Perform calmly and effectively under stressful conditions.
- Promote an atmosphere of teamwork by assisting co-workers.
- Report to work in a complete required uniform.
- Maintain a well-manicured appearance and persona that reflects the image of the restaurant.
- Meet personal schedule requirements punctually.
- Be courteous, friendly, and pleasant.
- Stand and walk for an entire shift.
- Safely transport items to and from kitchen on a slick uneven surface.
- Lift and carry multiple plates from kitchen to dining room.
- Safely move about in all areas of the restaurant.
POSITION QUALIFICATIONS/REQUIREMENTS
Education/Credentials
High School diploma or GED Preferred
Experience
- Ability to lift and carry up to 30 lbs. via food or beverage trays or required equipment needed to perform specific job duties.
- One year of food running or related experience in a full-service restaurant
ECGMs Core Competencies
Accountability: Ability to accept responsibility and account for his/her actions.
Adaptability: Ability to adapt to change in the workplace.
Customer oriented: Ability to take care of the customers needs while following company procedures.
Enthusiastic: Ability to bring energy to the performance of a task.
Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards.
Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace.
Interpersonal: Ability to get along well with a variety of personalities and individuals.
Responsible: Ability to be held accountable or answerable for ones conduct.
Safety awareness: Ability to identify and correct conditions that affect employee safety.
Tolerance: Ability to work successfully with a variety of people without making judgments.
Knowledge & Skills
Active listening: Ability to actively attend to, convey, and understand the comments and questions of others.
Autonomy: Ability to work independently with minimal supervision.
Oral Communication: Ability to communicate effectively with others using the spoken word.
Energy: Ability to work at a sustained pace and produce quality work.
Friendliness: Ability to exhibit a cheerful demeanor toward others.
Judgment: The ability to formulate a sound decision using the available information.
Organization: Possessing the trait of being organized or following a systematic method of performing a task.
Problem Solving: Ability to find a solution for or to deal proactively with work-related problems.
Reliability: The trait of being dependable and trustworthy.
Other Requirements
- Must possess a valid drivers license.
PHYSICAL REQUIREMENTS
N (Not Applicable)
Activity is not applicable to this occupation.
O (Occasionally)
Occupation requires this activity up to 33% of the time (0 - 2.5 hrs/day)
F (Frequently)
Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)
C (Constantly)
Occupation requires this activity more than 66% of the time (5.5 hrs/day)
Physical Demands
Lift/Carry
Stand
C
Walk
C
Sit
O
Handling / Fingering
F
Reach Outward
F
Reach Above Shoulder
F
Climb
N
Crawl
N
Squat or Kneel
O
Bend
F
10 lbs. or less
F
11-20 lbs.
C
21-50 lbs.
O
51-100 lbs
O
Over 100 lbs
N
Push/Pull
12 lbs or less
O
13-25 lbs
O
26-40 lbs
O
41-100 lbs
O
WORK ENVIRONMENT
The Food Runners work in a restaurant and bar setting. During busy hours, they are under pressure to serve customers quickly and efficiently. They often work late evenings, weekends, and holidays.
