What are the responsibilities and job description for the Assistant Branch Manager position at East Coast Metal Distributors?
Duties and Responsibilities:
- Ensures inventory is received accurately and properly.
- Confirms customer shipments and inter-branch transfers are accurate and promptly confirmed.
- Answers phone calls, assists customers and maintains optimal customer delivery schedule.
- Visits customers at Branch Manager's discretion to ensure that the branch is meeting the customer's needs and expectations and to identify any additional sales opportunities
- Assists with maintaining and approving daily Edit List.
- Verifies Back Order notifications and approves inter-branch transfers.
- Communicates with vendors concerning delivery dates and assists with special or non-stock orders.
- Approves customer credit memos.
- Approves sales orders to be voided and matches them to Sales Reconciliation Report.
- Assists with making sure all bank deposits are made daily (there may be more than one).
- Assists with overseeing job responsibilities of departments and assists Branch Manager with evaluating job performance of branch personnel
- Assists with training branch personnel or requesting assistance from corporate Training Coordinator.
- Communicates to vendors any shipping discrepancies and maintains Discrepancy Reports.
- Resolves transfer variances.
- Resolves any Negative On Hand inventory quantities.
- Reviews and resolves open Receiving Reports.
- Reviews Open Orders report for authenticity.
- Resolves sales orders on Problem Hold or Pricing Hold.
- Serves as delegate for approving bi-weekly payroll and forwards to Corporate Payroll Department.
- Assists with completing and sending documents relating to new employees or for employees with change of status to Human Resources.
- Provides input for branch annual budget.
- Ensures delivery vehicles and warehouse material handling equipment is properly serviced and maintained.
- Approves local and freight invoices.
- Communicates with Branch Manager or Field Operations Manager to ensure optimal branch operations.
- Completes duties assigned by Branch Manager.
Assists with maintenance of all branch inventories and overseeing job performance of all branch employees. Helps ensure that customer service is the branch's highest priority.
