What are the responsibilities and job description for the Customer Relationship Specialist position at East Coast Metal Distributors?
Job Summary
We are seeking a highly skilled and experienced Metal Distributors Representative to join our team at East Coast Metal Distributors. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with our customers, identifying new business opportunities, and driving revenue growth.
Main Responsibilities:
- Develop and maintain assigned customer accounts to ensure high levels of satisfaction and loyalty.
- Identify and pursue new business opportunities through effective market research and networking.
- Provide expert advice and guidance to customers on Company products and services, helping them make informed purchasing decisions.
- Collaborate with internal teams, including sales, marketing, and customer service, to ensure seamless delivery of Company services and products.
Requirements:
- Strong communication and interpersonal skills, with the ability to build trust and rapport with customers.
- Proven track record of success in sales or account management, with a focus on customer relationship building and revenue growth.
- Ability to analyze complex data and identify trends, with a keen eye for detail and problem-solving skills.
- Excellent organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
