What are the responsibilities and job description for the Operations Manager position at East Coast Warehouse & Fulfillment?
Overview
We are seeking a dynamic and experienced Operations Manager to oversee our daily operations and drive the strategic direction of our organization. The ideal candidate will possess strong leadership skills and a proven track record in customer service, project management, and process improvement. This role is crucial for ensuring operational efficiency, enhancing productivity, and achieving business objectives.
Duties
- Lead and manage daily operations to ensure smooth functioning across all departments.
- Develop and implement strategic plans to enhance business development and profitability.
- Supervise team members, providing guidance and support to foster a productive work environment.
- Oversee project management initiatives, ensuring timely delivery of projects within budget constraints.
- Analyze operational processes and identify areas for improvement to optimize efficiency.
- Possess exceptional customer service skills, that demonstrate empathy and punctuality, in responding to daily customer requests.
Requirements
- Proven experience in an operations management role or similar capacity.
- Strong leadership skills with the ability to motivate and manage teams effectively.
- Proficiency in project management methodologies and tools.
- Excellent strategic planning abilities with a focus on process improvement.
- Exceptional organizational skills with attention to detail.
- Ability to analyze data and make informed decisions based on insights gained.
- Strong communication skills, both verbal and written, to interact effectively with stakeholders at all levels.
- Strong proficiency with Microsoft Word and Excel is required
- Fluency in English and Spanish is required for this position
If you are passionate about driving operational excellence and are ready to take on new challenges, we encourage you to apply for this exciting opportunity as an Operations Manager!
Job Type: Full-time
Pay: $59,736.00 - $63,769.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $59,736 - $63,769