Front Desk Receptionist

Overview
We are seeking a highly organized, friendly, and professional Front Desk Receptionist to join our growing chiropractic and physical therapy practice. As the first point of contact for our patients, you will play a vital role in creating a warm, welcoming environment while keeping daily operations running smoothly through efficient administrative support.

The ideal candidate is personable, dependable, and excels in customer service, with the ability to multitask in a fast-paced healthcare setting. This position offers flexible hours and can be either part-time or full-time, depending on the candidate’s availability and the evolving needs of the practice

Responsibilities include:

• Greeting and checking in patients, making them feel at home
• Management of phone system, call answering, call backs and follow up with patients
• Patient Scheduling & timely communication with staff regarding schedule changes
• Strong Ability to Multi-task
• Eagerness to expand knowledge
• Ability to work independently/Self motivated
• Ability to speak with patients about their insurance, which includes understanding of insurance terms such as deductibles, co-pays, co-insurance, out of pockets expenses and cash type plans
• Managing our general Email inbox and responding to questions in a timely manner
• Organizing and Printing documents for the Doctor
• Cleaning of treatment areas after patient visits, cleaning of office space.
• Management of Payments, Receipts, Patient Ledgers
• Assist with other daily functions as needed (Bank Runs, Coffee, Supplies and Stationery)

Qualifications and Skills

• High School Diploma / GED Required
• 2 Years experience in Medical Reception or related hospitality / customer service role
• Excellent written and verbal communication skills
• Experience with Medical EMR / EHR Software r preferred but not required
• Experience with insurance verification
• Strong PC skills - Word, Excel, Chrome, Outlook, Gmail, CC processing .

Medical Specialty:

• Chiropractic and Physical Therapy

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Every other weekend (4hrs)

Experience:

• Customer service: 2 years (Required)
• Computer skills: 2 years (Required)
• Medical terminology: 1 year (Required)

Join our team as a Front Desk Receptionist where you will play an essential role in ensuring smooth operations while providing exceptional service to our patients.

Job Types: Full-time, Part-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift

Ability to Commute:

• East Hanover, NJ 07936 (Required)

Ability to Relocate:

• East Hanover, NJ 07936: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $22