What are the responsibilities and job description for the Crisis Pathway Support Worker position at East London NHS Foundation Trust?

Job summary

The post holder will be a member of a multi-disciplinary team providing support to clients and their carers when individuals are in a mental health crisis to prevent admission to a mental health hospital or to facilitate early and safe discharge from the ward.

The service covers the whole of the London Borough of City and Hakcney

The post holder will be expected to visit service users in their homes or community locations. The role will entail providing personal, practical, and social support to service users, their families, and carers using the principles of recovery.

Hours of work will be over 7 days a week per rota, 8 : 15 - 9pm, Monday - Sunday. .

Main duties of the job

We are seeking support workers who have excellent communication skills, and time management skills and can demonstrate empathy when conducting crisis care. We are looking for a support worker who is enthusiastic about working in a dynamic service where weekly training and development are provided.

The service runs across , 7 days a week therefore flexibility is essential and shift patterns are standard (day, long days / weekends) . In return, successful applications will be supported by way of supervision, reflective practice, training sessions, and professional and developmental support through the management structure. If you are interested in working at the forefront of the Crisis Pathway with an opportunity to support those in crisis, please apply below.

About us

Our mission is to make a positive difference in people's lives by improving the quality of life for all we serve.

Our values are : We Care, We Respect, and We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Job description

Job responsibilities

Kindly refer to the job description and person specification that is attached to the vacancy profile.

Person Specification

Education / Qualification / Training

Essential

Minimum 5 GCSEs A-C including English and Maths

Desirable

NVQ in care level 2 / 3 or equivalent level of training / qualification

Experience

Essential

Clinical experience of working with adults with mental health problems in either a health or social care setting

Experience of working in a community setting.

Experience of working in a Home Treatment team and with individuals in crisis.

Experience of working with families and carer.

Experience of working in an inner city borough

Knowledge and Skills

Essential

Fluent in both oral and written English.

Ability to form appropriate and respectful working relationships with a diverse range of people.

Ability to respond positively to people who are distressed or who behave in a challenging manner.

Ability to relate and listen to people with mental health problems and provide emotional support and care.

Ability to carry out a range of practical and manual tasks with regard to household maintenance, housing, benefit entitlement, etc

Ability to reflect on own working practice and its impact upon service users and other MDT staff.

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Crisis Pathway Support Worker

What are the responsibilities and job description for the Crisis Pathway Support Worker position at East London NHS Foundation Trust?

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