What are the responsibilities and job description for the Assistant Housekeeping Manager position at EAST Miami?
Assistant Housekeeping Manager
Here at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.
With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.
Ready to join us at EAST MIAMI?
EAST isn’t here for those who follow the crowd, but for the curious, the creative, and the sustainability-minded, seeking fresh alternatives to live, work, dine, and play. Welcome to EAST, a different take on hospitality in tune with changing mindsets.
Job Overview
This role manages a team to maintain a pristine and well-organized hotel environment. Our diligent efforts ensure that guests enjoy a stay characterized by quality service and a clean and safe environment. Those who have a genuine passion for cleanliness, an unwavering attention to detail, and take pride in their work will enjoy this role.
Key Responsibilities
Welcome to the core of what being a Assistant Housekeeping Manager is all about!
Here's the quick lowdown on what you'll do day-to-day:
- Ensure that assigned staff has reported to work; delegate documentation procedures to appropriate individuals ensuring that all late and absent employees are documented and disciplined properly
- Conduct Daily Quality Line ups as well as Housekeeping Departmental meetings Inspect condition of all furniture for tears, rips or stains, report any damages to the team leader
- Ensure that the Housekeeping Department as well as its employees comply, on a consistent basis, with all Fire Department Safety codes and OSHA guidelines
- Monitor and handle any guest complaints by following the instant pacification procedures and ensuring guest satisfaction
- Check on staffing level requirements are met when both minimum and maximum occupancy levels dictate. Inspect supply levels, cleanliness and organization of floor closets and assign designated employees to rectify any deficiencies
Requirements
Here's exactly what you need to excel in this role:
The Non-Negotiables (Must-Haves):
- Ability to lift bend, stop, squat and stretch to fulfil cleaning and repair tasks
- Work hour flexibility including late afternoon, weekend and holidays
- Ability to focus on attention on details and be a team player
The Cherries on Top (Nice-to-Haves):
- Housekeeping supervisory experience
- Able to speak a second language
We've kept it short and sweet – just the essentials you'll need.
What We're Looking For: The Soul Behind the Skillset
Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.
Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.- Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.
- Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.
Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.
Benefits
For Every Member of Our Family:
- Dine at our team Canteen and save on meals!
- Enjoy COMPLIMENTARY room nights at all of our hotels, who doesn’t love to travel?
- Benefit from comprehensive medical, dental, vision benefits, along with annual medical check-ups.
- Enjoy discounts at our restaurants and bars.
- Speak up & put your own ideas into actions. Think differently!
- Discounted transportation passes and parking nearby.
