What are the responsibilities and job description for the A/R Collection and Customer Service Representative position at East Ohio LLC?
East Ohio LLC is seeking a highly motivated Accounts Receivable Clerk to join our team. The successful candidate will possess strong computer skills, attention to detail, and the ability to work efficiently in a fast-paced environment.
Main Responsibilities
- Invoice Generation and Management: Generate and process invoices for patients, insurance companies, and other clients in a timely manner.
- Payment Processing and Reconciliation: Post all incoming payments to appropriate accounts, including insurance payments, patient payments, and other third-party payments, and reconcile accounts receivable records with internal and external sources.
- Collections and Customer Service: Monitor overdue accounts, follow up with clients and insurance companies to resolve payment discrepancies, and address and resolve patient and customer billing inquiries.
The Accounts Receivable Clerk will work closely with other departments, such as billing, insurance, and finance, to ensure smooth financial operations and accurate records.