Accounts Receivable Clerk

Job Summary: The Accounts Receivable Clerk is responsible for managing and maintaining accurate records of all financial transactions related to patient billing, insurance claims, and customer payments. This role plays a key part in ensuring the timely collection of outstanding debts, maintaining accurate ledgers, and providing excellent customer service to resolve billing inquiries.

Responsibilities:

• Invoice Management: Generate and process invoices for patients, insurance companies, and other clients in a timely manner.
• Payment Processing: Post all incoming payments to appropriate accounts, including insurance payments, patient payments, and other third-party payments.
• Accounts Reconciliation: Reconcile accounts receivable records with internal and external sources (such as bank statements and insurance reports) to ensure accuracy.
• Collections: Monitor overdue accounts, follow up with clients and insurance companies to resolve payment discrepancies, and facilitate payment arrangements when necessary.
• Customer Service: Address and resolve patient and customer billing inquiries, providing clear and accurate information regarding charges, payments, and account balances.
• Reporting: Assist in the preparation of accounts receivable reports, aging reports, and summaries for the finance team and management.
• Documentation: Maintain proper documentation and records for all financial transactions, ensuring compliance with company policies, industry standards, and regulations.
• Collaboration: Work closely with other departments (such as billing, insurance, and finance) to ensure smooth financial operations and accurate records.
• Compliance: Stay updated on applicable healthcare regulations (if relevant) and ensure all billing practices adhere to legal and organizational standards.

Requirements:
Education and Experience:

• High school diploma or equivalent required.
• Minimum of 1-2 years of experience in accounts receivable, accounting, or finance, preferably in a healthcare setting or similar environment.

Required Skills/Abilities:

• Strong computer skills to include Microsoft Word, Excel, PowerPoint and database products.
• Must be highly motivated and willing to assume additional jobs and duties as needed.
• Must be able to handle stress of working efficiently with frequent interruptions and distractions.
• Hours must be flexible to accommodate for unscheduled events.
• Must be able to prioritize tasks and adhere to strict deadlines.
• Must have clinical knowledge.

Physical Requirements:

• Sitting 4-8 hours a day.
• Occasionally lift up to 20 pounds.
• Wrist deviation (side to side and up and down) 4-8 hours a day.