Physician Practice Site Coordinator

Job Summary:

The Coordinator/Medical Assistant will be responsible for assisting in the delivery of daily health care and patient care management. This position is responsible for the patient care support duties, various clinical and administrative tasks, assisting the health care team with specific treatments and/or procedures, monitoring and maintaining the office/clinical environment in an orderly and adequately stocked manner and finally, providing prompt, courteous and professional attention to the needs and requests of all patients and clients.

Responsibilities include, but are not limited to:

• Assisting patients to the exam room, preparing patients for examinations and obtaining & recording pre-examination testing and delegated clinical tasks to include: vital signs, urine collection, blood collection, injections, electrocardiograms and routine dressing changes.
• Assisting the health care team with specific treatments and procedures.
• Documenting all clinical care provided in the facility’s EMR in a thorough and timely manner. Administering and documenting specified injections as directed by the facility’s policies.
• Supporting medical staff administration by compiling reports, completing assigned projects, composing reports from raw data and designing marketing materials as requested.
• Providing appropriate follow-up communications with the health care team and patients.
• Supporting the health care team as directed. This includes and is not limited to: clinical assistance, medical record retrieval, and communication with relevant parties, instrument sterilization, examination room preparation, filing, stocking, equipment care/maintenance and front desk coverage.
• Cross train in each specialty and maintain knowledge base to step into roles to close operational gaps during periods of staffing shortages, PTO and unexpected call offs.
• Complete medication prior authorizations in an accurate and efficient manner.
• Performing minor housekeeping tasks to keep the office and clinic areas in a clean and sanitary condition.
• Checking the clinic area and the exam rooms for any malfunctioning equipment, broken furniture and general maintenance problems on a regular basis. Reports findings to the appropriate person and/or arrange for the repairs as required.

Education and Experience:

• A graduate of an accredited Medical Assistant program, required.
• A minimum of one year of supervisory experience in a medical office or patient care environment.

Required Skills/Abilities:

• Must provide proof that certification/registration is through a national agency.
• Must demonstrate excellent verbal and written communication skills, proper judgement, and appropriate employee/patient relations.
• Must be highly motivated and willing to assume additional jobs and duties as needed.
• Strong computer skills including Microsoft Word, Excel, PowerPoint, and database products.
• Ability to read, write and explain information to patients and/or family members.
• Ability to provide customer service in a warm and friendly manner.
• Knowledge of basic medical terminology.
• Must be able to function independently.