Dental Front Desk Coordinator

Dental Front Desk Patient Coordinator-A minimum of 3 years of experience required.

Position Overview:

We are seeking a dedicated and personable Dental Front Desk/ Patient Coordinator to join our team. As the first point of contact for our patients, you will play a crucial role in ensuring a positive experience from the moment they walk through the door. Your responsibilities will include managing patient appointments, handling inquiries, coordinating treatment schedules, and maintaining efficient office operations.

Key Responsibilities:

• Patient Interaction:
• Greet patients warmly upon arrival and ensure they feel welcomed and comfortable.
• Manage patient check-ins and check-outs, ensuring all necessary paperwork is completed.
• Address patient inquiries in person, over the phone, and via email with professionalism and courtesy.
• Appointment Management:
• Schedule, reschedule, and confirm patient appointments, optimizing the provider's schedule for efficiency.
• Coordinate with dental assistants, hygienists, and dentists to manage daily patient flow and minimize wait times.
• Handle cancellations and fill open appointment slots to maximize the schedule.
• Insurance and Billing:
• Verify patient insurance information and benefits prior to appointments.
• Assist patients with understanding their insurance coverage and out-of-pocket costs.
• Process payments, issue receipts, and assist with billing inquiries as needed.
• Record Keeping:
• Maintain accurate and up-to-date patient records, including contact information, medical history, and treatment plans.
• Ensure confidentiality and security of patient information in compliance with HIPAA regulations.
• Prepare and organize charts for upcoming appointments.
• Communication:
• Serve as a liaison between patients and clinical staff to relay information, updates, and special requests.
• Communicate any changes in patient schedules or treatment plans to the appropriate team members.
• Provide patients with pre- and post-treatment instructions as directed by the clinical team.
• Office Administration:
• Monitor and order office supplies as needed to ensure smooth daily operations.
• Assist in maintaining a clean and organized front desk and waiting area.
• Support the office manager and other team members with administrative tasks as needed.

Qualifications:

• Experience: Previous experience in a dental required.
• Skills: Strong organizational skills, excellent communication abilities, and a customer-service-oriented mindset.
• Technical Proficiency: Familiarity with dental practice management software Eaglesoft is a plus.
• Education: High school diploma or equivalent; additional training or certification in dental administration is advantageous.

Why Join Us?

At our dental practice, we pride ourselves on creating a welcoming environment for both our patients and staff. As a Dental Front Desk Patient Coordinator, you’ll be an integral part of a team that values compassion, efficiency, and excellence in patient care. We offer competitive compensation, opportunities for professional growth, and a supportive work environment.

Job Type: Full-time

Pay: From $17.00 per hour

Schedule:

• 8 hour shift
• Morning shift
• No nights
• No weekends

Experience:

• Dental Office: 5 years (Required)

Work Location: In person

Salary : $17