What are the responsibilities and job description for the Healthcare Administrative Specialist position at East Portland Neurology?
Medical Receptionist
Education and training requirements:
· High school diploma or equivalent
· Three or more years of experience
· Medical knowledge
Experience:
· Experience in medical software, medical terminology, medical office procedures, medical ethics, and other common practices
· Technological skills: EMR, credit card reader, faxing, scanning
· Training will be provided, fast-paced environment at times
· Detailed oriented
· Experience answering phones, directing calls or taking phone notes
· Scheduling appointments, entering data, scanning paperwork or other related tasks
· Understand the importance of discretion and privacy when talking with patients about their condition (HIPPA)
· Demonstrate patience and understanding, taking extra time to clarify unclear information
· Organized, multi-tasking, and time management to manage a variety of tasks effectively
· Interpersonal skills: interact positively with patients, coworkers and doctors
Duties and responsibilities:
Play a key role in representing our clinic as you will be the first contact.
- Professionally greeting patients with clear communication both in person and on the phone
- Properly answering questions or referring to someone that can help them
- Optimize provider schedules, patient satisfaction with efficient scheduling
- Notifying providers of patient arrivals
- Verifying patient’s insurances for future appointments, checking for auth if needed
- Verifying and collecting patient balances and copays
- Help patients with paperwork, copy photo ID card and insurance card(s)
- Schedule follow-ups
Job Type: Full-time
Pay: $20.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
- Computer skills: 1 year (Required)
- Medical terminology: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
Work Location: In person
Salary : $20 - $21