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Appointments Clerk (Outpatients Booking Team)

East Sussex Healthcare NHS Trust
Conquest, NY Temporary
POSTED ON 4/16/2025
AVAILABLE BEFORE 5/15/2025

Job summary

We are currently recruiting to our Outpatient Departments at ESHT, the post for a hours / 6 month contract Appointment Clerk. The successful applicant will be based at Conquest Hospital

The Outpatient Booking department is a fast responsive department, the successful candidate will need to be able to demonstrate good written and verbal communication skills.

The ideal candidate will have excellent communication skills, IT knowledge, an ability to work on their own initiative and as part of a team working to strict deadlines.

Main duties of the job

The trust is committed to supporting and developing their staff through apprenticeship programmes. If you do not have an NVQ you will be required to undertake a qualification as part of the apprenticeship scheme. The apprenticeship linked to the role is diploma in Business Administration level 2 / 3.

Monday to Friday 8am - 6pm is our core hours. Hours can be discussed at interview

On a rota basis there will be some Saturday shifts - 12 noon.

About us

We are proud to provide 'Outstanding' care and be a great place to work

We provide safe, compassionate and high-quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people's own homes.

Job description

Job responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Person Specification

Qualifications

Essential

  • GCSE or equivalent in English and Maths
  • Ability to undertake additional training on departmental IT and manual systems
  • Computer literate

Experience

Essential

  • Previous admin and clerical experience in a busy office environment or similar skills
  • Desirable

  • Experience and understanding of a Patient Administration System (PAS)
  • Customer care skills and experience, preferably within a healthcare environment
  • Skills / Knowledge / Abilities

    Essential

  • Knowledge of IT systems.
  • Desirable

  • An awareness of Government Access Targets.
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