What are the responsibilities and job description for the Transcript Analyst position at East Tennessee State?

Posting Details

Position Information

Job Title

Transcript Analyst

Department

Admissions - 25510

Pay Grade

Job Category

Support Staff

Job Summary

ETSU Office of Admissions is accepting applications for a Transcript Analyst. This position performs admission application review and determines eligibility for admission to the university; follows detailed procedures for processing electronic applications; processes incoming transcripts (received by paper or electronic submissions). Duties include the following for transfer and readmission students : evaluating college transcripts to determine transfer credit; applying university standards to determine admissibility; reviewing correspondence; answering related questions for students, parents, and university officials. Duties include the following for freshman students : reviewing high school units, calculating and reviewing grade point average and standardized test scores for qualifications and admissibility; telephone communication with students, parents, and high school / college officials; performing other duties as assigned.

All positions at East Tennessee State University are contingent upon sufficient funding.

The value of employment at ETSU goes far beyond salary. The official workday is 7.5 hours, which includes a one-hour lunch / meal break. Regular benefited ETSU employees enjoy a full range of benefits, services, and programs including :

Paid time off & leave
17 paid holidays
Educational Assistance
Health and life insurance
Retirement
Access to University facilities and services and much more!

Check out the ETSU Human Resources Benefits page for additional information at : .

ETSU is an Equal Opportunity.

Disclaimer : The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position's essential functions satisfactorily with or without reasonable accommodations

Knowledge, Skills and Abilities

Knowledge of university admission, registration, fee payment, and graduation requirements.

Knowledge of computer systems and programs including new versions of Microsoft Office / Windows, and internet browsers.

Knowledge of BANNER student information system and records management.

Knowledge of Office of Admissions policies and procedures.

Knowledge of university policies, procedures, structures, and services offered.

Knowledge of university policies, guidelines, and criteria for accreditation.

Ability to perform a high volume of work accurately in a fast-paced environment.

Ability to understand, communicate, and apply university-level, college-level, and department-level policies related to undergraduate admissions, including but not limited to academic requirements, application deadlines, and admissions classifications.

Ability to communicate effectively (both oral and written) to applicants, students, parents, and university staff regarding admission procedures, policies, and other university related matters.

Ability to prioritize tasks to ensure all applicants are being processed in a fair and timely manner.

Ability to establish and maintain effective working relationships with students, faculty, and staff.

Ability to problem solve and to work under pressure to meet deadlines while maintaining a high level of accuracy.

Ability to interpret and apply policies fairly and consistently.

Ability to perform research, enter numeric data, and perform complex calculations.

Ability to maintain confidentiality.

Required Qualifications

High School Diploma / GED

Computer experience and technical skills

Preferred Qualifications

Two to five years experience in business or education.

Salary

Posting Detail Information

Posting Number

SS01743P

Is this position subject to a criminal background check?

Is any part of the funding for this posting coming from a grant or outside funding source?

Open Date

02 / 27 / 2025

Close Date

03 / 06 / 2025

Open Until Filled

Special Instructions to Applicants

The closing date is subject to change without notice to applicants.

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Transcript Analyst

What are the responsibilities and job description for the Transcript Analyst position at East Tennessee State?

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