Phone Operator

Hiring for the following shifts:

2p-10p

5p-10p

Overview
We are seeking a dedicated and professional Phone Operator to join our team. The ideal candidate will be responsible for managing incoming calls, providing exceptional customer service, and performing various administrative tasks. This role requires excellent communication skills and the ability to handle multiple tasks efficiently. A multilingual background is a plus, as you will be interacting with a diverse clientele.

Responsibilities
- Answer incoming calls promptly and professionally, ensuring a positive customer experience.
- Utilize phone systems effectively to manage call flow and dispatch inquiries as needed.
- Perform data entry tasks accurately while maintaining confidentiality.
- Communicate clearly with clients to understand their needs and provide appropriate solutions.
- Demonstrate strong phone etiquette while handling customer inquiries or complaints.
- Collaborate with team members to improve service delivery and operational efficiency.

Qualifications
- Proficiency in phone systems and administrative tasks is essential.
- Strong data entry skills with attention to detail.
- Excellent communication skills, both verbal and written; bilingual or multilingual candidates are highly encouraged to apply.
- Experience in dispatching or clerical roles is preferred but not mandatory.
- Ability to work independently as well as part of a team.
- A positive attitude and a commitment to providing excellent customer service.

Join our team as a Phone Operator where your skills will contribute significantly to our commitment to outstanding service!

Job Types: Full-time, Part-time

Pay: $10.00 - $13.00 per hour

Physical Setting:

• Call center
• Office

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Evenings as needed
• Evening shift
• Holidays
• Monday to Friday
• Nights as needed
• On call
• Weekends as needed

Work Location: In person

Salary : $10 - $13