What are the responsibilities and job description for the Marketing & Communications Coordinator position at East Valley Community Health Center, Inc?
Founded in 1970, East Valley Community Health Center is a Federally Qualified Health Center (FQHC) who's services include providing personalized, affordable, high-quality medical, dental, vision and behavioral health care through a community-based network within the East San Gabriel Valley and Pomona Communities. Our staff practices patient-centered care by serving each patient with a personalized care plan that meets their individual needs. Our patients have access to support services that include, nutrition, health education, case management, pharmacy, lab, and x-ray at our health center locations. East Valley serves the health care needs of uninsured and underserved individuals and families throughout our 8 health center locations.
Our mission is to provide access to excellent health care while engaging and empowering our patients, employees, and partners to improve their well-being and the health of our communities.
Position Purpose:
The Marketing and Communications Coordinator will perform a variety of specialized and administrative functions to increase East Valley’s visibility through the development and distribution of information and outreach materials. Serving as a liaison to media outlets and stakeholders, reviewing marketing materials, patient experience satisfaction and service recovery, and overseeing our social media presence.
Position Responsibilities and Functions:
- Serve as East Valley’s representative to news media, local city governments, agencies and community
- Develop, write and produce press releases, blog posts, newsletters and on-going communications tactics
- Manage and coordinate copy creation and design of marketing collateral materials
- Write informative and human interest stories about East Valley to be placed in community media outlets and health industry blogs
- Monitors and manages East Valley’s social media platform. Create content, AI, respond to comments and feedback
- Manage, review and ensure service recovery with East Valley’s digital platform patient experience submissions, and/or reviews, and outcomes
- Tracks and reports analytics on marketing and communications campaigns, digital media platforms, website traffic, and coordinating outreach events
- Stay current on industry trends and make recommendations for adjustments to communications strategies and practices
- Responsible for department’s various GD, Marketing and Outreach request form submissions
- Provides sophisticated organization and calendar management. Prioritizes inquiries and requests while troubleshooting conflicts with little guidance; makes judgments and recommendations to ensure smooth day-to-day engagements. Schedules internal and external meetings. Handles logistics for internal meetings
Position Requirements and Qualifications:
- Minimum high school diploma, or equivalent
- BA/BS degree in Communications, Marketing, Writer, Media, Business or related field of study; Industry experience considered in lieu of degree
- At least 3 years of experience in an administrative position, preferably in a not-for-profit development, communications, and/or marketing office
- Background in marketing, branding, social media, communications, and business administration
- Proficient with Adobe Creative Suites, Microsoft Office 365, CRM’s, and fundraising software
- Understanding of branding concepts, marketing campaigns, and basic graphic design elements
- Strong time-management, organization, and prioritization skills with the ability to multitask and meet multiple concurrent deadlines
- Bilingual fluency in English and Spanish (read, write, speak) (Highly preferred)
East Valley offers a competitive salary, excellent benefits to include: medical, dental, vision, and defined contribution retirement plan. You will also enjoy work-life balance with paid time off and paid holidays throughout the year.
Principals only. Recruiters, please do not contact this job posting.
EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
