What are the responsibilities and job description for the Chief Operating Officer position at East Valley Institute of Technology?
Founded in 1970, East Valley Community Health Center is a Federally Qualified Health Center (FQHC) whose services include providing personalized, affordable, high-quality medical, dental, vision, and behavioral health care through a community-based network within the East San Gabriel Valley and Pomona Communities. Our staff practices patient-centered care by serving each patient with a personalized care plan that meets their individual needs. Our patients have access to support services that include nutrition, health education, case management, pharmacy, lab, and x-ray at our health center locations. East Valley serves the healthcare needs of uninsured and underserved individuals and families throughout our 8 health center locations.
Our mission is to provide access to excellent health care while engaging and empowering our patients, employees, and partners to improve their well-being and the health of our communities.
PURPOSE :
This position provides leadership, management and oversight for the organization's operations and its facilities, ensuring East Valley delivers high quality and cost-effective healthcare services that result in an optimal patient experience. As a key member of the senior management executive team, the COO works with the Chief Executive Officer (CEO) to advance the organization's Strategic Plan, the implementation of new services and facility expansions. The COO oversees the IT Department and spearheads innovative technology initiatives that aim to enhance the delivery of patient care and create an effective organization.
MAJOR POSITION RESPONSIBILITIES AND FUNCTIONS :
- In conjunction with the CEO and leadership team participates in the development and implementation of the mission, vision and values of the organization, including high quality, patient focused health care.
- Assists CEO and leadership team in new clinical program development, ensuring participatory decision making and appropriate design and implementation.
- Responsible for ensuring program compliance with Federal and State laws, EVCHC policies and procedures, as well as with external regulatory bodies such as PCMH, FQHC, HIPAA, OSHA, CLIA and other professional review and standards boards.
- Participates in the development of long-range strategic plans.
- In conjunction with the CEO and members of the leadership team, develops annual operating plans and corresponding budgets including staffing and other needed operating resources to achieve projected patient volumes.
- Assists the CEO with facility expansion and property acquisitions / transactions, as well as service mergers.
- Ensures responsible utilization of medical and other supplies and equipment in accordance with annual budgets.
- Analyzes, recommends, and implements practices seeking to improve operating performance at various organizational levels. Engages in practice redesign, implementing required changes within the organizational system, policies and procedures, and the workflow processes.
- Seeks and evaluates process improvement data, materials, and methods to match specific organizational needs and adapts them to use in the execution of process improvement events.
- Presents, facilitates, and leads assigned process improvement events using appropriate team building, team energizing, data analysis, problem solving, and project management methods.
- Provides event follow-up to monitor the progress of planned improvement implementation to ensure timely action, appropriate management support, and achievement of expected benefits. Uses appropriate measurement, analysis, and evaluation methods to accurately identify and document process improvements.
- Coordinates with related departments and functions to ensure appropriate information flow and understanding of overall process improvement direction. Work side by side with executive team in developing transformational strategies in the adoption of process improvement and guide staff in the implementation and execution of process improvement tools and methods.
- Develops a talented and motivated staff by ensuring engagement and satisfaction; while ensuring optimal efficiency and accountability.
- In collaboration with the leadership team and the IT Director, develops the vision and the strategy for the IT Department to effectively meet and advance the performance of the organization.
- Represents organization as a member / participant on local and / or county committees / groups as requested by the CEO.
- Collaborates, as required in the preparation, application submission of grant applications and ensures program compliance and administration once the grant is received.
- Manages the utilization of facilities, equipment and supplies for the organization.
- Maintains current working knowledge of the health care environment as it relates to operations and best practices. This includes government rules and regulations, changes in reimbursement, changes in the local market, and other key factors impacting patient access and service provision.
- Participates in staff, management, and provider meetings, as necessary.
- Participate in Board and Committee meetings as required by CEO.
- Perform other job-related duties, as may be assigned.
POSITION REQUIREMENTS AND QUALIFICATIONS :
DOE : $195,000 - $232,165
East Valley offers a competitive salary, excellent benefits to include medical, dental, vision, and defined contribution retirement plan. You will also enjoy work-life balance with paid time off and paid holidays throughout the year.
Please apply to this position with your current resume.
Principals only. Recruiters, please do not contact this job posting.
EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
Salary : $195,000 - $232,165
