What are the responsibilities and job description for the Maintenance Shop Supervisor position at East-West Express?
Job Summary: The Shop Service Supervisor is responsible for overseeing the daily operations of the truck and trailer maintenance shop. This role involves managing a team of mechanics and technicians, ensuring efficient workflow, maintaining high-quality service standards, and ensuring compliance with safety regulations. The Shop Supervisor will also be responsible for customer service, and assisting with the financial performance of the shop.
Key Responsibilities:
· Team Management: Supervise, train, and schedule mechanics and technicians.
· Operations Oversight: Ensure efficient and effective workflow within the shop.
· Customer Service: Address customer inquiries and concerns promptly and professionally.
· Inventory Control: Manage inventory of parts, tools, and equipment.
· Quality Assurance: Maintain high standards of quality and safety in all repair and maintenance work.
· Compliance: Ensure adherence to all relevant safety regulations and industry standards.
· Reporting: Assist in preparing reports on shop performance, including operational efficiency and financial metrics.
Qualifications:
· High school diploma or equivalent; additional technical training or certifications preferred.
· Minimum of 3-5 years of experience in truck and trailer maintenance.
· Previous supervisory or management experience required.
· Strong knowledge of DOT rules and regulations.
· Excellent communication and leadership skills.
· Proficiency with computer systems and office software.
· Strong organizational and problem-solving abilities.
Skills:
· Leadership and team management.
· Customer service orientation.
· Technical knowledge of truck and trailer maintenance.
· Ability to multitask and prioritize effectively.
· Attention to detail.
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $70,000 - $80,000