Demo

Resident Services Coordinator - Glass House

East West Family Of Companies
Denver, CO Full Time
POSTED ON 2/20/2025
AVAILABLE BEFORE 5/18/2025

Description

The Front Desk Coordinators are the familiar faces providing a welcome greeting to all residents and guests. In order to provide a resort level of service, the Front Desk Attendant will be responsible for upholding the highest standards of professionalism. Some of the job responsibilities include answering telephones, assuring building access and key control as well as security, logging deliveries for residents and coordinating package pick-up and delivery, providing neighborhood information and responding appropriately in emergency situations.

Hourly rate : $20 - $21 per hour

Schedule : Part Time & Full Time shifts available. Weekends required

Benefits & Perks :

We offer a comprehensive benefits package, health insurance with three plan options, and dental, vision, and accident insurance. Life insurance, and a 401(K) plan with discretionary employer match are also provided. Enjoy paid time off, paid sick time, and career development training. Employees receive discounts at Eye Pieces & Venture Sports, and corporate discounts through Perk Spot. Additional perks include a sabbatical program, a $500 referral program, and an employee assistance program.

Posting Closing Date : 3 / 15 / 25 or until filled

  • Answering telephone

Provide general building information

  • Direct calls to other departments
  • Packages
  • Log all income package

    Mark package with unit number & date clearly & visibly

  • Place on shelf in package room under appropriate floor number
  • Record package in package log; date, name, carrier, phone number
  • Call all residents that received packages
  • Key Control
  • Verifying all keys released from Association's key bank have been authorized by Owner / Resident

  • Ensure individuals that receive our keys are filling out the key log
  • Take ID of individual that is checking key out
  • Have individual sign out once they have returned keys
  • Place keys back in key bank promptly once returned
  • Scheduling Real Estate Showings
  • Have owner fill out Broker Key Release

  • Only allow scheduled showings that have faxed in authorization access to building and keys
  • Scheduling Moves
  • Fill out Move Check list

  • Have resident sign Moving Agreement
  • Ensure proper insurance is received from moving company
  • Contact / schedule Move Monitor
  • Building Walks
  • Use TourPro system for routine building walks

  • Act upon general housekeeping needs at front desk, lobby & 8th floor
  • Monitor Club Room amenities
  • Stock coffee machine and condiments

  • Ensure all electronics are operational; TV's, DVD, Computers, Printer
  • Other duties as assigned
  • Minimum Requirements

    Education and / or Experience

  • Experience in customer service / administrative field i.e. hotel, property management, F&B, retail, receptionist. High School Diploma or equivalent.
  • Language Skills

  • Ability to read and comprehend instructions, correspondence, and memos.
  • Ability to write correspondence emails. Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to effectively listen and comprehend homeowner, guest or vendor requests and concerns.
  • Ability to speak effectively before groups of customers or employees of organization in English.
  • Knowledge of Spanish a plus.
  • Equipment Utilized

  • Computer and desk phone, key bank machine
  • Computer Operations

    Word, Excel, Building Link, Outlook, Kantech work station (fob system), Internet Explorer, KeyPro for the key bank reports

    Mathematical and Reasoning Skills

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Salary : $20 - $21

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Resident Services Coordinator - Glass House?

    Sign up to receive alerts about other jobs on the Resident Services Coordinator - Glass House career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $42,200 - $61,501
    Income Estimation: 
    $95,953 - $132,189
    Income Estimation: 
    $104,295 - $143,287
    Income Estimation: 
    $71,753 - $100,094
    Income Estimation: 
    $28,917 - $36,864
    Income Estimation: 
    $37,876 - $55,679
    Income Estimation: 
    $37,876 - $55,679
    Income Estimation: 
    $37,364 - $49,338
    Income Estimation: 
    $37,364 - $49,338
    Income Estimation: 
    $47,129 - $61,962
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at East West Family Of Companies

    East West Family Of Companies
    Hired Organization Address Snowmass Village, CO Full Time
    Description Are you interested in working for the company that won No.1 Large Company in the Colorado 2019 Top Work Plac...
    East West Family Of Companies
    Hired Organization Address Snowmass Village, CO Full Time
    Welcome guests as they arrive at Viceroy Snowmass and assist in valet and luggage capacities, providing a memorable luxu...
    East West Family Of Companies
    Hired Organization Address Snowmass Village, CO Full Time
    Description Position Overview : The Junior Sous Pastry Chef will work closely with the Pastry Chef to oversee the daily ...
    East West Family Of Companies
    Hired Organization Address Avon, CO Full Time
    Description Slifer Smith & Frampton Real Estate, Eagle County's leading real estate brokerage, is looking for a dynamic ...

    Not the job you're looking for? Here are some other Resident Services Coordinator - Glass House jobs in the Denver, CO area that may be a better fit.

    Resident Services Coordinator

    East West Urban Management - Glass House..., Denver, CO

    AI Assistant is available now!

    Feel free to start your new journey!