What are the responsibilities and job description for the Customs Entry Writer position at East West Logistics?
Well established customs broker seeking experienced entry writer to handle customs clearance from A to Z. This is a fast-paced company handling the most complicated import transactions in a team-driven environment. The candidate should have 3-5 years of experience and comprehend all aspects of importing and customs clearance. This includes experience in classifying in the HTS and processing entries regulated by FDA, F&W, FCC, DOT, USDA, AD/CVD, and Lacey as well as entry resolutions with CBP & OGAs.
Responsibilities: Daily operation in Customs brokerage ensuring compliance, profitability, and customer care.
Chinese speaking a PLUS!
Operations
- Process entries A to Z for select clients, back-up co-workers during their vacations
- Arrange door delivery for clients, monitor cargo availability and coordinate with clients and truckers.
- Work with transportation agents, CBP and terminals to resolve issues on cargo release
- Help train new and existing staff
- Assist Import Supervisor and Manager on month-end closing, sales and other department reports
- Ensure timely invoicing within 48 hours of Customs release
- Follow company policies
- Handle duties as assigned
Compliance Responsibilities, Industry Awareness, & OGA
- Develop expertise in ACE
- Understand Customs and OGA rules and regulations
- Monitor ACE reports - error report & entry rejects/corrections
- Ensure Port Acceptable Rate of 95% (or greater) error-free entries
- Review ABI Administrative, Public Bulletins, & Industry News
- Liaison with CBP and OGA
- Develop expertise in FDA, ADD/CVD, F&W, FCC, DOT, and OGA
Customer Service Representative and relationships with others
- Ensure all Customer Service issues are handled in an efficient manner
- Work with other offices & departments
- Inform Customers of industry matters and trends
- Follow "BEST" (Being Exceptional Service Team) practices
- Vendor relations
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- customs clearance: 2 years (Required)
- HTS Classification: 2 years (Required)
- Customs Brokerage: 2 years (Required)
- Customs entry writer: 3 years (Required)
Language:
- Chinese (Preferred)
Work Location: In person
Salary : $50,000 - $65,000