What are the responsibilities and job description for the Sales Lead position at Eastbound Collective?
Sales Lead – 420 Warehouse Location: New Britain, Connecticut
About Us: 420 Warehouse is a brand-new cannabis retailer committed to providing top-quality products and exceptional customer service. Our mission is to educate and serve our community, ensuring a safe and welcoming environment for all cannabis enthusiasts.
Position Overview: We are seeking a dynamic and experienced Sales Lead to join our team. The Sales Lead will oversee daily sales operations, mentor sales associates, and ensure an outstanding customer experience. This role requires a proactive individual with a passion for the cannabis industry and a commitment to compliance and excellence.
Key Responsibilities:
· Supervise and support sales associates, ensuring adherence to company policies and procedures.
· Lead by example in delivering exceptional customer service, addressing customer inquiries, and resolving issues promptly.
· Maintain up-to-date knowledge of cannabis products, industry trends, and state regulations to educate both staff and customers effectively.
· Oversee inventory management, including restocking products and conducting regular audits to ensure accuracy.
· Assist in the development and implementation of sales strategies to achieve store targets and enhance customer satisfaction.
· Ensure compliance with all state and local cannabis regulations, including verifying customer identification and maintaining accurate sales records.
· Collaborate with management to train new staff members on product knowledge, sales techniques, and company policies.
· Foster a positive and collaborative work environment, promoting teamwork and open communication.
Qualifications:
· Must be at least 21 years of age.
· High school diploma or equivalent; additional education in business or related field is a plus.
· Minimum of 2 years of retail sales experience, preferably in the cannabis industry.
· Proven leadership skills with the ability to motivate and manage a team effectively.
· Excellent communication and interpersonal skills.
· Strong organizational abilities and attention to detail.
· Proficiency in point-of-sale (POS) systems and basic computer applications.
· In-depth knowledge of cannabis products and their effects.
· Ability to work flexible hours, including evenings, weekends, and holidays.
· Commitment to maintaining confidentiality and adhering to company policies and regulatory requirements.
Benefits:
· Competitive salary with opportunities for performance-based incentives.
· Employee discounts on products.
· Opportunities for professional development and career advancement.
· A supportive and inclusive work environment.
Join 420 Warehouse and contribute to a growing industry with a company that values innovation, education, and community engagement
