Server/Bartender

Job Title: Server / Bartender

Location: Eastcastle Place

Salary : $16.00/ hour | Sign-On Bonus: $1,500 | This position is paid hourly, there are NO tips included

Position Type: Full-Time, 40 hours per week, Non-Exempt

Schedule: Tuesday - Saturday 11:30am - 8:00pm (required every Saturday)

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Are you passionate about providing exceptional service and creating a welcoming, lively atmosphere? We are seeking a talented and motivated Bartender/Server to join our hospitality team and provide outstanding service to our residents and guests at Eastcastle Place. If you have a friendly, upbeat personality and a passion for hospitality, this is the role for you! You'll be a key part of making The 1884 lounge and The Gillman restaurant a central place for dining and socializing. Join our team and be a part of creating an environment where every meal is an enjoyable and memorable experience for our residents!

At Eastcastle Place you’ll witness the incredible life stories of some of the wisest individuals. We’ve been proudly serving seniors for over 140 years, offering a continuum of care that promotes active and fulfilling lifestyles while respecting the dignity and independence of each resident. On our team you’ll be part of a remarkable organization dedicated serving our community when they need us most. We are currently looking for a Server/Bartender to join our team and help create a dining experience that nurtures both body and soul.

As our bartender, you will be responsible for ensuring that residents enjoy their dining experience by providing courteous, attentive, and professional service as well as serving and making drinks at the bar and for the dining room. We have an in-house restaurant, The Gillman, and lounge, the 1884, where we provide sit down and take out service from lunch and dinner. Your day to day responsibilities will include tasks like helping residents with menu selections, setting tables, bussing table throughout service, and serving meals in a friendly and time-efficient manner. During meal service you will take meal orders with a calm and positive attitude, address resident inquiries making special accommodations as needed. You will be the face of our bar and build connections with residents, serving them specialty cocktail, beer and wine. As our Server/Bartender in The Gillman you’ll work as part of a team to ensure high service standards, and model the organization’s values. As a member of the Hospitality department, you will work with the Lead Server, other Servers, Cooks, Dishwashers, and report to our Front of House Manager and Director of Hospitality.

What You Will Do:

• Prepare and serve alcoholic and non-alcoholic beverages with precision and attention to detail
• Provide excellent, friendly, and attentive service to residents, guests, and staff in both The 1884 lounge and The Gillman restaurant
• Take food and drink orders accurately and serve them in a timely manner
• Set up and maintain a clean, organized bar and dining area throughout the shift
• Correctly and efficiently serve meals to residents, employees or guests in designated areas
• Take orders, provide service and requested items both graciously and courteously
• Answer pertinent questions about menu items, and make suggestions and accommodations as requested
• Be familiar with residents’ diets and personal food preferences
• Monitor guests’ alcohol consumption to ensure safety and compliance with all regulations
• Maintain an accurate knowledge of the menu, daily specials, and all beverage offerings
• Keep bar and service areas stocked and ready for service, including garnishes, glassware, napkins, and utensils
• Clean and sanitize work areas, equipment, and seating areas, ensuring compliance with all health and safety standards
• Collaborate with the kitchen and other staff to ensure smooth service operations and guest satisfaction
• Assist with closing duties, including cleaning, restocking, and preparing for the next service day
• Clear dishes from tables during and after meal service, and assist with washing and distribution clean dishes as needed
• Assist in maintaining an exceptional high level of customer service for our residents and their guests
• Maintain safe and sanitary conditions in work areas, including the proper removal and disposal of all garbage and waste
• Maintain personal cleanliness and practice proper sanitation techniques at all times
Complete all pre-service and post service side work as assigned or requested

What You Will Bring:

• Required minimum of 1-3 years of experience working as a bartender in a sit-down restaurant or bar setting
• Required minimum of 1 year experience working as a server for a sit down restaurant or facility
• Must be 18 years of age or older
• High School diploma or GED
• Knowledge of food, beverages, and alcohol service
• Ability to build connections and keep a professional manner
• Front of house service skills
• Ability to interpret and explain menu items
• Strong customer service skills
• Communication skills
• Ability to multitask in a fast-paced environment
• Strong work ethic
• Ability to multitask
• Teamwork and ability to work independently
Friendly and approachable demeanor with a passion for helping others

Why You'll Love Us:

At Eastcastle Place, we foster a compassionate and supportive environment for both staff and residents, treating everyone with integrity, dignity, and respect. Our team consists of highly qualified individuals who serve with enthusiasm and a commitment to quality. As an Eastcastle Place employee you will have access to the following benefits:

• Health Insurance through WPS
  • With potential Teledoc options
  • Available FSA and HSA
  • Pharmacy Benefit Manager through MyMedOne
• Dental, and Vision Insurance through Guardian Health
• Life Insurance and Short term Disability through Guardian Health
• 401(k) with matching after 1 year
• Paid Time Off base don FTE status
• Tuition Reimbursement through scholarships
• Holiday Bonus and Holiday Pay
• Maternity Benefits
• Health & Wellness Programs
• Free surface parking and Bus line access
  • Line 30 (Downer Bradford) 1 block away
  • Line 21 (Downer Bradford) 1 block away
  • Line 30 (Maryland Bradford) 2 blocks away
• Discounted lunch/meal program
• Free onsite fitness center and pool
Employee Rewards and Recognition program

DEI Statement:
We are committed to providing an inclusive environment that ensures the happiness and success of each of our staff members. We pride ourselves on hiring, training, and retaining a community of employees from various backgrounds, perspectives, and experiences.

EOE Statement:
Eastcastle Place is an equal opportunity employer, we hire without discriminate to race, national origin, creed, gender, gender identity, sexual orientation, veteran status, disability, age, marital status or other legally protected status.

Disclaimer Statement:
Eastcastle Place is a Senior Living and Health Services Facility. Applicants must be 18 years or older . Applicants that are offered a position are subject to undergo a caregiver background check and drug screen. Flu shots are required to obtain within 30 days of starting during flu season. Further disclosure and authorization is provided during the interview process. With any questions or concerns please contact our HR Department.