What are the responsibilities and job description for the Parts Counter Person position at Eastchester Chrysler Jeep Dodge Ram?
Eastchester Chrysler Jeep Dodge Ram is looking for an experienced Parts Counter Person to join the team! The Parts Counter Person is extremely knowledgeable about automotive parts and accessories and can accurately answer questions and satisfy customer inquiries. The ideal candidate has previous experience with automotive parts and accessories. Candidates must have a pleasant and courteous personality, strong customer service and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.
Essential Duties
- Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.
- Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
- Answers phone calls, providing price quotes and other information.
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
- Provides high level of service to internal and external customers.
- Pulls and fills orders from stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
- Notifies the service advisor and the customer when special ordered parts have been received.
- Notifies the body shop when all parts have arrived and when they will be delivered.
- Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
- Replenishes assigned inventory daily.
- Assists outside sales representatives with their orders.
- Makes sure all internal requests for parts are billed on service repair order.
- Other tasks as assigned.
Benefits:
- Medical through UHC/Oxford
- Dental through Guardian
- Free school tuition through Strayer University
- Vacation and Sick Pay
- Paid Holidays
- Career advancement opportunities
We are committed to supporting our employees' career growth. That’s why we offer the Degrees@Work program at our dealership. As an employee, you can earn your degree or take classes to learn skills from Strayer University at no cost to you. Strayer offers associate, bachelor’s and master’s degree programs that can help take your career to the next level.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunities for advancement
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Morning shift
Experience:
- Dealership: 1 year (Preferred)
- CDK: 1 year (Preferred)
Work Location: In person
Salary : $20
