What are the responsibilities and job description for the Retail Associate position at Easter Seals Goodwill ND?
As a Retail Associate at Easter Seals of Goodwill ND, Inc. (ESGWND), you'll play a vital role in our retail store. From receiving merchandise to providing top-notch customer service, you'll be at the heart of our operations. Join us in promoting the Mission, Vision, and Values of ESGWND while delivering exceptional experiences to our customers and donors.
Responsibilities:
- Consistently report for scheduled shifts, demonstrating reliability and punctuality.
- Flexibility to work rotating shifts and weekends.
- Operate electronic cash registers and handle transactions efficiently.
- Provide friendly and helpful customer service to all patrons.
- Address customer inquiries and resolve complaints courteously.
- Assist in pricing, tagging, and sorting merchandise according to guidelines.
- Maintain store stock and assist with inventory management.
- Ensure store security and report any issues to the Store Manager.
- Keep the store clean and organized, including janitorial duties.
- Adhere to safety procedures and report any incidents promptly.
- Perform other duties as assigned.
Requirements:
- Proficiency in basic math operations.
- Strong interpersonal skills for effective communication with customers and team members.
- Ability to work in varied environmental conditions.
- Capacity to follow instructions accurately.
- Knowledge of First Aid and Safety protocols.
- Access to reliable transportation for scheduled shifts.
- Ability to lift, push, and pull 35 pounds and stand for long periods of time.
- Ability to work every other weekend and evenings to 6:30 p.m.
About Us:
Easter Seals Goodwill ND, Inc. is a person-centered organization that has impacted 326,781 people through our programs and services. Our services are funded in part by utilizing the donations we receive through the Goodwill Stores and Shop Goodwill to provide quality care and support for children, adults, and families, as well as provide training and education to those with employment barriers.
