What are the responsibilities and job description for the Partnerships and Outreach Manager position at Easter Seals Serving DCIMDIVA?
Partnerships & Outreach Manager
Easterseals DC MD VA is seeking a professional to join our team as Partnerships & Outreach Manager. You will be responsible for developing and executing outreach strategies to engage with key stakeholders, building relationships with potential partners, and managing projects related to outreach initiatives. The ideal candidate will have excellent communication and interpersonal skills, a passion for community engagement, and the ability to think strategically and creatively. The position requires a bachelor’s degree and 4 years of work conducting outreach or service coordination in the DC, MD, VA region. The job requires work in the community, reliable transportation for regular local travel, and some flexibility in work hours.
The Partnerships & Outreach Manager is a key member of the Homeless Veterans' Reintegration Program (HVRP) team. HVRP is an employment-focused grant program funded by the Department of Labor, Veterans' Employment and Training Service (DOL-VETS).
Responsibilities
- Identify and develop opportunities to collaborate with community partners to promote the program’s services and mission and expand our reach across the area.
- Serve as a spokesperson about HVRP and showcase the value of the program. Proactively seek outreach opportunities (events, presentations, workshops, etc.) for HVRP staff with the expectation to grow the number of referral sources and Veteran enrollment.
- Build and maintain relationships with community partners and other key stakeholders. This includes American Job Centers (AJC) and State Workforce Agencies, shelters, service providers, VSOs, VA programs, the local Continuums of Care (CoC), and other partners/potential partners who serve similar populations.
- Conduct research to identify potential partners and develop strategies to reach them.
- Draft, distribute, and maintain a directory of resources that can provide wraparound services for veterans in the program, helping the team to stay up to date on what’s available and the procedures for accessing or referring clients to those services.
- Serve as a liaison between the HVRP Veteran Employment Specialists and community partners to ensure seamless coordination of services.
- Coordinate outreach activities and update event calendar. Respond to inquiries requesting Easterseals presence at events, determine the priority level and how much coverage is needed, and then coordinate with the Veteran Employment Specialists to attend.
- Stay informed about the dominant and growing industries in our area and which large employers are hiring and who might be a fit for our population of veterans experiencing homelessness. Proactively engage those employers and develop a relationship to cultivate job opportunities.
- Monitor the effectiveness of marketing materials and suggest changes or additions as needed.
- Stay up to date with the principles, best practices, and latest trends in homeless/veteran services
- Monitor and evaluate the effectiveness of outreach activities and the partnerships themselves.
- Submit weekly reports, expense reports, and other administrative tasks on a timely basis.
- Record and report on activities via an outreach log.
Requirements
- Bachelor’s degree in a related field like communication, social work, business, or human resources; Master’s degree preferred
- 4 years of outreach and service coordination specific to the DC and Baltimore region
- Veteran status preferred
- Experience working with the low-income, homeless, and/or veteran populations and knowledge of their unique needs
- Work experience with diverse audiences from various backgrounds
- Knowledge of the local resources for veterans experiencing homelessness. Existing relationships with these entities are a plus
- Local Travel required: Willingness and capacity to travel locally 25-50 miles on 3-4 days out of the week to attend meetings or community events
- Valid Driver’s license, reliable transportation, and auto insurance. (Mileage will be reimbursed.)
- Flexibility in work hours, including an occasional event on a Saturday
- Communication skills – must be an excellent communicator, both oral and written
- Interpersonal skills & Networking ability – demonstrated success at quickly building rapport and the ability to interact confidently and professionally with stakeholders at all levels of an organization
- Strategic and critical thinker – ability to create effective outreach strategies, evaluate effective partnerships, and use our limited time and resources wisely
- Organization and Time Management – Self-starter who can plan ahead, stay organized, and use time efficiently to keep various ongoing tasks organized
- Team Player – Demonstrates good collaboration and communication to be effective in a team setting and enable the team to achieve positive results for veterans
- Passion for and commitment to the program mission
- Computer savvy – Good typing speed. Proficient in MS Office Suite, especially Outlook and Word. Excellent internet research skills
Work environment
- Work in multiple environments including an office/desk setting, remotely from home office, and traveling to attend meetings and events.
- Hybrid role; applicants are required to have a quiet home workspace and a fast internet connection (or come in to the office every day when not in the field).
Physical demands
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
- Must be able to drive or have alternate reliable transportation
- Prolonged periods of standing, especially when staffing tables at events
Affirmative Action/EEO statement
Easterseals policy is to provide equal employment opportunity to all qualified applicants and employees regardless of their race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, veteran status, status as a special disabled veteran, or any other protected criteria as established by federal, state, or local laws. Employment decisions at Easterseals are based solely upon relevant criteria, including an individual’s capabilities, qualifications, training, experience and suitability.
Overview of Easterseals DC MD VA
Easterseals is leading the way to full equity, inclusion, and access through direct and life-changing services that enhance quality of life and expand access to healthcare, education, and employment. And we won’t rest until each one of us is valued, respected, and accepted. To help each child reach full potential, we provide personalized child development, Head Start, and early intervention services. To improve health and reduce isolation in adults with disabilities, we offer engaging activities and expansive resources. To enable military families to integrate into the community, we provide a suite of services, including employment support and mental healthcare. And to sustain families and caregivers, we provide comprehensive services and supports.
Easterseals DC MD VA (ESDCMDVA) (www.eseal.org) is the affiliate serving Washington DC, Maryland, and Northern Virginia. We deliver exceptional services through a network of 8 sites and in-home care, providing Adult Medical Day Care, Early Child Development and Education (including Head Start), Therapy, Respite, Behavioral Health Care and Workforce Development services where participants and their families find support, hope, medical care, and enjoyable activities. In addition to our first Child Development center in DC, we currently operate three other Child Development Centers in the region. Our programs also emphasize the unique needs of veterans, active duty military, and their families. We are an independent 501(c)3 with a local board of directors focused on focused on creating a hopeful, inclusive community where all individuals realize their potential and live meaningful lives.
Our dedicated staff of approximately 300 professionals includes specialists in education, therapy, senior services, social work, assistive technology, nursing, and related professions. As part of the Easterseals international network, we draw on the resources of almost 25,000 professionals to stay at the cutting edge of service delivery.
Core Values
- Respect: We treat one another fairly. We value the uniqueness and dignity of each member of our community by honoring the choices our participants make and goals they set for themselves, as well as the ideas of our staff and volunteers. We appreciate the strength of diversity and inclusion.
- Responsibility: We share an obligation to ensure that appropriate actions are taken to benefit the organization and its participants. We are good stewards of organizational resources and are accountable for our actions.
- Integrity: We conduct business ethically. We hold ourselves to a high moral standard and speak up when a correction is needed. We communicate openly, honestly, and directly.
- Innovation: We are willing to embrace new ideas, take measured risks, and find better ways to help more people.
- Care: We show compassion for others. We assume the best about everyone we encounter. We strive to live our mission each day.
