Position Summary :
Provide oversight and compliance to Family Services Component and coordination of all social service activities at the center. Serves as a family advocate, and liaison between family / client and community services and a support system for families within the child development center, and the community in accordance with Head Start / EHS requirements.
Additionally, as Family Engagement Coordinator; individual will integrate parent and family engagement strategies into all systems and program services to support family well-being and promote children’s learning and development.
Duties and Responsibilities :
- Provide full case management services to support children and their families.
- Coordinate and schedule appointments for intake interviews with parent.
- Responsible for processing folders for intake and termination of children to include complete USDA Food Program Application with all required signatures and information.
- Register eligible children according to funding source procedures.
- Keeps records and maintains reports.
- Ensure referrals are submitted on a timely basis and ensure appropriate follow up with successful completion.
- Participate in multi-disciplinary evaluations.
- Provide primary service coordination of children enrolled in program.
- Conduct psychosocial assessments of new children and families entering into the program.
- Coordinate and conduct home visits.
- Runs and analyses database reports to ensure compliance, monthly or more often as needed.
- Reviews client files and database entries for accuracy and timeliness.
- Serve as an advocate and continuous point of contact for the children, family and other appropriate parties.
Design and implement a parent and community involvement program.
Provide information, referral and follow up services to all of the children and families being served at the Center.Ensures compliance with Eligibility, Recruitment, Selection, Enrollment and Attendance criteriaAssists in maintaining waiting list equivalent to 20% of total program enrollment.Attend all Family Support Program and transition meetings.Conduct staffing and reassessments.Consult and follow up with other professionals involved in the treatment of the children.Monitor family services, family records and provide direct family services through case management or counseling; as needed.Maintain necessary records and reports; submit documentation in accordance with agency and contract requirements.Maintain integrity of ChildPlus data system with current information at all times.
Ensure that child’s demographic and enrollment data is entered into the appropriate data integrity system(s).Prepare all required monthly reports, timely.Plan, develop, implement and conduct on-going monitoring and self-assessment program in accordance with program regulations and guidelines.Analyze and interprets self-assessment / monitoring results; informs program management of non-compliance issues and develops strategic plan to address areas of non-compliance.
Prepares findings for Head Start / Early Head Start director.Build and maintain effective relationships with internal and external partners.Attend in-service training, supervision and meetings as required.Performs all other duties as assigned by supervisor.Family Engagement Component :
Provide highly detailed and complex social services support to the Head Start / EHS programs.Support includes leading recruitment efforts, coordination of social service activities; providing oversight, mentoring and training of social workers to ensure consistency across centers.Serve as an advocate and continuous point of contact for the children, family and other appropriate parties.Design and implement a parent and community involvement program with social services team.Partner with social workers to ensure successful completion of family assessment process that identifies strengths and goals.Ensure team follows up with families, puts referrals in place and offers ongoing support for families to achieve identified individualized outcomes.
Provide guidance and feedback to social service team on a regular basis.Provide new hire and ongoing training to social services team.Help center social workers coordinate parent education opportunities and father engagement activities.Participate in policy committee meetings.Ensure monthly reports are completed and submitted on time, both internal and external (ie. Grantee attendance, ROMA…).Plan, develop, implement and conduct on-going monitoring and self-assessment program in accordance with program regulations and guidelines.Establish ongoing collaborative relationships and partnerships with community organizations to facilitate access to community services that are responsive to children’s and families’ needs and goals.Educational & Experiential Requirements :
Associate of Art degree in social work or related field preferred. At minimum, credential or certification in social work, human services, family services, counseling or related field.A minimum of one year experience working in social services setting.45 DCF hours preferred.Bilingual preferred.Ability to effectively communicate, verbally and written, with diverse (educational background, cultural, race and ethnic) groups or individuals.Ability to respond effectively to the most sensitive inquiries or complaints.Working knowledge of services to infants / young children with special needs and their families.Meet qualifications as established by the Florida Department of Children and Families, Early Head Start and Head Start.Ability to work under pressure, maintain accuracy and meet deadlines.Ability to work with staff, participants and the public in a professional and concerned manner.Other :
Ensure the safety of all staff, volunteers, visitors and individuals receiving services at Easter Seals.Act in compliance with Medical and Non-Medical Emergency Procedures.
Assist individuals in evacuating building during emergency situations to include but not limited to : fire drills and external disaster drills. Specific duties to be assigned by immediate supervisor.Assume assigned responsibility for non-clinical duties during disaster and / or drills including but not limited to safety of files / office areas, closure of doors.Successful completion of background process which includes Local background check, Level 2 clearance (FBI, FDLE), clear TB test, medical clearance, drug test and reference checks.Work a flexible schedule as required.Other related duties as necessary to ensure the smooth running and efficiency of Easter Seals South Florida as a whole.PI259404838