What are the responsibilities and job description for the Production Operations Specialist position at Eastern Communications?
Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?
Are you an independent, self-motivated individual contributor also capable of rolling up your sleeves and supporting your teammates when unexpected challenges arise?
Company Overview
Eastern Communications, Ltd. is a critical communications provider based in Long Island City, Queens, NY. Founded in 1976, and acquired from original ownership in 2020, Eastern provides infrastructure, technical services, field replacement parts, and maintenance to a range of end users including public safety, transportation, utilities, and the federal government. The company has earned its exceptional reputation for delivering the highest quality products and services over its 40 year history. In February 2023, Eastern acquired Marshalltown, Iowa-based RACOM corporation, and now comprises 200 employees across 16 locations nationwide.
Role Overview
As a Production Operations Specialist, you will play a key role in ensuring the smooth operation of our service center. You will be responsible for overseeing the production process, coordinating with various teams, and ensuring that all operations are carried out efficiently and effectively.
\n- Oversee the day-to-day production operations at the service center.
- Submit Customers Orders to the designated company department for processing.
- Physically Receive and Process material delivered to the Service Center. The Receiving is inclusive of processing the receipt in the ERP system as well as physically putting the material into the correct inventory location.
- Allocate received material to customer orders as appropriate and notify customers as appropriate.
- Program, feature, flash, and troubleshoot various types of radios & equipment
- Coordinate with vendors to ensure correct radio operation and material.
- Maintain an organized inventory of materials with accurate quantities reflected in the ERP system.
- Package and Ship customer orders as appropriate.
- Coordinate with cross-functional teams to ensure smooth workflow and timely completion of tasks.
- Monitor production schedules and adjust as necessary to meet deadlines.
- Identify areas for process improvement and implement solutions to enhance efficiency.
- Ensure compliance with safety regulations and company policies.
- Train and mentor new team members.
- Collaborate with other departments to optimize overall supply chain operations.
- Experience with Radios or similar technical skills
- HAM License Preferred
- Experience using windows 11 and programming software
- Experience in production operations or related field.
- Strong knowledge of production processes and supply chain management.
- Excellent technical & trouble-shooting skills.
- Ability to work well with a team and deliver superior customer service.
- Strong communication and interpersonal skills.
- Experience working in a distribution center or similar environment.
- Health, dental and vision insurance
- 401k and company match
- Annual performance review and associated bonus
- Paid holidays, vacation and sick days, and parental leave
- Ongoing technical training
- Advancement opportunities
- Company-provided uniforms and safety equipment
If you are a talented and experienced Production Operations Specialist who is looking for a challenging and rewarding opportunity, we encourage you to apply
Salary : $52,000 - $71,000
