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Commercial Loan Officer

Eastern Connecticut Savings Bank
Norwich, CT Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 4/14/2025

Position Summary: Originates, oversees and manages a commercial loan portfolio which includes real estate and non-real estate loans in accordance with the Bank’s credit and loan policies and procedures. Actively market’s the bank’s commercial products and services and acts as a business development officer.


Essential Duties and Responsibilities:


  • Analyzes financial statements of applicants and determine their repayment ability.
  • Evaluates loan applications, prepare loan presentations, and make loan recommendations to senior management.
  • Negotiates credit terms with customers.
  • Calls upon prospective and existing commercial customers to develop new business and enhance customer relationships
  • Collects past due commercial loans and oversee the correction of documentation and portfolio deficiencies.
  • Provides regular reports to management.
  • Provides management feedback concerning loan pricing
  • Assists in the development of department and branch staff in commercial lending. Partners with branch staff to call upon prospective customers.
  • Completes required annual Bank Secrecy Act training which includes emphasis on identifying suspicious activity, performing customer due diligence, adhering to the Customer Identification Program (CIP) and performing an Office of Foreign Assets Control (OFAC) check.
  • Bank Secrecy Act responsibilities include reporting suspicious activity to the Bank Secrecy Act Officer, adhering to the Customer Identification Program (CIP) policy, and performing Office of Foreign Assets Control (OFAC) checks.
  • Actively participates in civic and community activities to promote a positive image of Eastern and our products and services.
  • Actively learns, demonstrates and fosters our corporate culture of service in all words and actions.
  • Takes personal initiative and is a positive example for others to follow.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.


Key Competencies:

  • Strong interpersonal skills to build collaborative relationships both inside and outside the bank
  • Strong business acumen and ability to translate potential client needs into business opportunities for the bank.
  • Accuracy and attention to detail
  • Flexibility to respond to multiple ad hoc assignments or situations and remain organized
  • Ability to interact and work collaboratively throughout the organization
  • Ability to remain calm, composed and professional during peak times and stressful situations
  • Detail oriented with the ability to handle confidential and sensitive information
  • Excellent verbal and written communication skills
  • Excellent analytical skills
  • Excellent customer relations, sales and negotiating skills
  • Ability to work under pressure and to solve problems
  • Willingness and ability to participate in business, social, and community activities during business and non-business hours
  • Knowledge of applicable banking laws and regulations
  • Working knowledge of personal computers and proficiency in Windows based computer systems including Word, Excel, etc.; ability to learn internal bank software


Education & Experience:

  • Bachelor’s degree in business, finance or related field and five to ten years’ progressive experience in commercial lending field, or equivalent combination of education and experience
  • Extensive knowledge of commercial loan products and services


Physical Requirements & Environment:


Typical professional office environment

Travel to customers’ places of business, bank branches, and events is required

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