Financial Aid Specialist I

Eastern Florida State College is currently seeking applications for the full-time position of Financial Aid Specialist I on the Palm Bay Campus in Palm Bay, Florida.

The annual salary is $32,856.33. Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.

The Financial Aid Specialist works in a campus office to provide guidance and information about financial aid to current and prospective students and parents at Eastern Florida State College. The Specialist answers inquiries in person, via inbound and outbound phone calls, and via email. The Financial Aid Specialist quickly and accurately scans, tracks, and organizes incoming application documents. The Specialist periodically conducts outreach including financial aid workshops and recruitment events.

The following minimum qualifications for this position must be met before any applicant will be considered:

• Associate’s degree from a regionally accredited institution.
• Excellent customer service skills and professional demeanor.
• Ability to work in a diverse community and meet the needs of diverse student populations.
• Ability to maintain confidentiality.
• Strong written and verbal communication skills.
• Must be comfortable speaking in front of groups of people.
• Ability to learn, understand, and explain complex financial aid regulations and policies.
• Ability to process incoming documents accurately, quickly and with attention to detail.
• Proficiency with Microsoft Word, Excel and Outlook.
• Prior financial aid and/or Banner experience preferred.
• Valid Florida Motor Vehicle Operator’s license required.
• This position will require successful fingerprinting and the candidate chosen will be required to pay (currently $36.00).This fingerprinting fee ($36.00) is non-refundable.
• Understanding of and commitment to Equal Access/Equal Opportunity.
• Official transcripts of all collegiate work will be required to be considered beyond the application phase. *

• High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.

Minimum physical qualifications:

• Must be able to talk, listen and speak clearly on a telephone.
• Ability to sit at a desk and view a display screen for extended periods of time.
• Ability to occasionally lift, push, pull and/or move up to 25 pounds.
• Occasional travel to other campuses or outreach venues is required.
• Ability to work evening and weekend hours as needed.

Applications will be accepted from March 26, 2025, through April 6, 2025; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.