Program Manager

Job Overview
We are seeking a highly motivated and experienced Continuing Education, Program Manager to lead and oversee various projects within our organization. The ideal candidate will possess strong leadership skills, a solid understanding of project management methodologies, and the ability to drive results in a fast-paced environment. This role requires collaboration with cross-functional teams to ensure that projects are delivered on time, within scope, and meet quality standards.

With a direct reporting relationship to the Director of (Continuing Education) CE Programs, the individual in this position performs a variety of duties related to the delivery of Continuing Education Program Management in the areas assigned: Safety, Motorcycle, Auto-dealer continuing education.

Great Benefits include but not limited to:

• Administrative Paid time off annually starting at 160 hours vacation, 112 hours sick, 16 hours of personal time. In addition to about 14 paid holidays off, including a week in December. Summer Fridays off, paid
• Retirement plan with 9.44% employer contribution
• Employer paid & voluntary Life insurance
• Health, vision and dental plans
• Employer paid Long Term Disability insurance
• Tuition reimbursement for employees, spouse and dependents attending EICC
• Flexible Spending Account options
• Professional development and education reimbursement benefits
• State employee discounts for phone, hotels, museums, etc.
• Employee Assistance Program
• YMCA discounted membership, Single plan as low as $7 monthly

MINIMUM QUALIFICATIONS:

• Bachelor’s degree or other specialized equivalent education within the CE Program area(s) of focus.
• Must have at least five years project and/or program management experience.
• Demonstrated ability to organize data, work independently and meet deadlines, and work accurately under pressure.
• Ability to communicate and relate well with faculty, administrators, students and the general public is critical.
• At least one year of supervisory experience or experience successfully leading teams.
• Must possess computer proficiency using various software applications, including Microsoft Office Suite Applications. Experience with Enrollment Management Software systems helpful.

Preferred Qualifications

• Certification(s) to demonstrate proficiency in subject matter area(s) in area of responsibility.
• Ability to instruct classes/courses in subject matter area of responsibility if needed.
• Demonstration of project management proficiency.
• Demonstration of sales abilities/experience.
• Previous experience working in higher education institutions.

Physical Demands: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Ability to lift up to 10 lbs. occasionally, open filing cabinets and bend or stand as necessary. Prolonged periods standing or sitting at a desk and working on a computer.

Salary$51,000 - $ 66,500 Annually, Starting Salary Commensurate with Experience

Typical Duties and Responsibilities

A. Day to Day Management of CE Program(s) (65 %)

• Develop training proposals and contracts in ways that support optimal coordination with internal and external customers and support of content experts. (20 %)
• Manage training schedules and provide administrative support to instructors to address student, class, and scheduling needs, including handling registration, budget and coordination with appropriate departments and offices of the college. (25 %)
• Recruit, hire, train, supervise and evaluate instructors to meet CE goals. (15 %)
• Maintain records of equipment, activities and business interactions. (5 %)
• Build knowledge of and follow applicable CE and credit program standards. (ongoing)

B. Enhance CE Program(s) (35%)

• Use LERN and other appropriate tools, benchmarks, and formulas to determine pricing, evaluate current offerings, and develop new courses/programs and proposals. (10%)
• Use LERN and other appropriate tools to monitor and analyze budget revenue projections and program expenses and maintain appropriate operating margins. (10%)
• Provide input on marketing materials and web-site. Refresh materials as needed. (10 %)
• Work collaboratively with appropriate departments and offices of the college to meet CE goals includes developing or actively participate in advisory committee meetings state, national, and local professional organizations related to subject area to meet CE goals. (5 %)

REQUIRED SKILLS AND ABILITIES

• Customer service: The ability to anticipate and proactively address customer needs.
• Communication: The ability to express ideas clearly and concisely, both verbally and in writing.
• Teamwork: The ability to work well with others to achieve a goal.
• Problem solving: The ability to manage challenging situations at work productively and positively.
• Time management: The ability to prioritize tasks, work efficiently, and meet deadlines.
• Critical thinking: The ability to objectively analyze and evaluate information to form reasoned judgments and make informed decisions.
• Organization: The ability to prioritize tasks, create plans, and implement solutions.
• Adaptability: The ability to adapt to change.

If you are passionate about driving successful projects and leading teams toward achieving organizational objectives, we encourage you to apply for this exciting opportunity as a Program Manager.

EICC Non-Discrimination Statement It is the policy of Eastern Iowa Community College District not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status, as required by the Iowa Code §§216.6 and 216.9, Titles VI and VII of the Civil Rights Act of 1964 (42 U.S.C. §§ 2000d and 2000e), the Equal Pay Act of 1973 (29 U.S.C. § 206, et seq.), Title IX (Educational Amendments, 20 U.S.C. §§ 1681-1688), Section 504 (Rehabilitation Act of 1973, 29 U.S.C. § 794), and Title II of the Americans with Disabilities Act (42 U.S.C. § 12101, et seq.).

If you have questions or complaints related to compliance with this policy, please contact EICC’s Equal Employment Opportunity Officer/Equity Coordinator, Eastern Iowa Community College District, 101 West Third Street, Davenport, Iowa 52801, 563-336-5222, equity@eicc.edu or the Director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, Telephone: (312) 730-1560 Facsimile: (312) 730- 1576, TDD (800) 877-8339 Email: OCR.Chicago@ed.gov.

Job Type: Full-time

Pay: $51,000.00 - $66,500.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• Program management: 5 years (Required)

Ability to Commute:

• Davenport, IA 52801 (Required)

Ability to Relocate:

• Davenport, IA 52801: Relocate before starting work (Required)

Work Location: In person

Salary : $51,000 - $66,500