What are the responsibilities and job description for the Hauling Coordinator/Dispatcher position at Eastern Lift Truck Co.?
Currently we are looking for a Hauling Coordinator/Dispatcher to help support our New Jersey Region (Territories: Maple Shade, Vineland, Piscataway, Montville and Montgomery branches). This Central Hauling Coordinator will primarily be responsible for scheduling/billing all hauling for the branches listed and their departments within: Service, Sales, Rentals, Allied, etc.
Main Duties:
Experience coordinating weight/measurement loads per the DOT capacity regulations on each rollback / tractor trailer
Coordinate 5 to 6 drivers over the New Jersey Region- plus outside hauling
Ability to operate equipment
Work with Rental Dept., Service Dept. and sales representatives to coordinate Hauling of lift trucks and material handling equipment to customers as needed.
Responsible for approving & accurately processing vendor invoices.
Track and log inventory notes via in house software computer program (NDS). Transfer equipment accurately in NDS when changing branch locations.
Manage and maintain an accurate Hauling Log – for each branch (shared server file)
Responsible for work order billing for hauling.
Assist with answering incoming phone call(s) from customers and responding in a timely manner.
Requirements:
Customer service focused. Team Communication focused.
Some knowledge of Material Handling Equipment Specifications
Ability to multi-task and work in a fast-paced environment
Experience with customer service and internal communication (via phone/email)
Attention to detail is a must
Ability to think ‘Outside the Box’ – pivot if necessary for emergency priority runs
Proficient using a computer
Our excellent benefits include:
Medical, Dental, and Prescription Plan
401K with partial company match
Short- & Long-Term Disability
Basic and Supplemental life insurance policies
Paid vacation and comp days
Paid holidays
Who are we? Eastern Lift Truck Co., a leader in forklift sales and service for over 50 years, was built on the motto "We're Known for Good Service." We strive to provide excellent sales and service in all areas of the Material Handling Industry including Lift Trucks, Compactors and Balers, Commercial Dock and Doors, and Allied Solutions.
Our Culture At Eastern Lift Truck Co. you are part of our big family!
We know that the employees are the ‘heart and soul’ of the company. It's our responsibility to propel ELTC into new places, and anticipate the needs of our customers and employees. Accomplishing this mission leads us to leveraging new technologies to deliver services and applications. We need your help to deliver on this vision.
Reasons why you’ll love it here
Our people! You spend the most time at work than you do anywhere else so it’s important to like where you work. At Eastern Lift Truck Co. you’ll find great work atmosphere and family-feel environment. Our company is family-owned and we hold true to that culture and environment. Come be a part of our work family!
Visit our website and learn more about an industry leader at: www.easternlifttruck.com
“Eastern Lift Truck Co is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets”