What are the responsibilities and job description for the Account Manager Inside Sales Representative position at Eastern Metal Supply, Inc.?
Purpose of position: This position is responsible for interaction with new and existing customers in order to grow accounts. The candidate needs to be highly motivated and must possess a proven record of accomplishment in sales.
Duties and Responsibilities: The following duties are typical of those performed by employees in this job title; however, employees may perform other related duties, and each employee in the job title necessarily performs not all duties listed:
- Communicate with customers, including but not limited to phone contact, written and faxed correspondence to ensure highest level of customer service and relations.
- Effective written documentation and communication with respect to quotes, sales orders, and other data as required.
- Maintain and interpret all quote documentation with accurate pricing and configurations; prepare quotes and contracts for potential customers.
- Establish personal rapport with customers in order to identify current and future customer needs.
- Generate prospective customers through cold calling; close sales generated by cold calling; follow up with sales leads.
- Submit call reports in a timely manner and prepare sales reports by collecting, analyzing, and summarizing sales information.
Qualifications:
- Four year college degree is preferred
- Prior customer service and sales experience are required
- Some metals industry or aluminum sales experience would be a bonus.
- Ability to organize, plan and prioritize duties: Detail oriented
- Strong verbal and written communication skills Proficient in Microsoft Word and Excel
- Bilingual English and Spanish
We are an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace where everyone is valued and has equal access to opportunities.
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