What are the responsibilities and job description for the Inside Sales Representative APW position at Eastern Metal Supply?
Position Summary:
This position is responsible for interaction with new and existing customers in order to grow accounts. The candidate needs to be highly motivated and must possess a proven record of accomplishment in sales.
Essential Duties/Responsibilities:
- Communicate with customers, including but not limited to phone contact, written and faxed correspondence to ensure the highest level of customer service and relations.
- Effective written documentation and communication with respect to quotes, sales orders, and other data as required.
- Maintain and interpret all quote documentation with accurate pricing and configurations; prepare quotes and contracts for potential customers.
- Establish personal rapport with customers to identify current and future customer needs.
- Generate prospective customers through cold calling; close sales generated by cold calling; follow up with sales leads.
- Submit call reports in a timely manner and prepare sales reports by collecting, analyzing, and summarizing sales information.
Education:
- Four-year college degree is preferred
Experience/Skills/Abilities Required:
- Prior customer service and sales experience are required
- Some metals industry or aluminum sales experience would be a bonus.
- Ability to organize, plan and prioritize duties: Detail oriented
- Strong verbal and written communication skills Proficient in Microsoft Word and Excel
- Strong math skills are required
Work Environment/Physical Demands:
Typical office environment – moderate noise level. This position regularly requires standing; walking; sitting; use hands; reaching with hands and arms; and talking and/or hearing. Occasional lifting and/or moving up to 25 pounds.
