What are the responsibilities and job description for the Bi-Lingual Customer Service/Support Specialist position at Eastern Quality Foods?
At Eastern, we are dedicated to providing top-notch products/services while ensuring that our customers have a seamless and positive experience. We are looking for a motivated and detail-oriented Customer Support & Accounts Receivables Specialist to join our dynamic team. If you are passionate about delivering exceptional service and have experience managing accounts receivables, we want to hear from you!
The primary responsibilities of the Customer Support & Accounts Receivables Specialist are as follows:
Customer Support:
- Sales Orders Processing
- Sales Representative Support
- Customer Profile Management
Accounts Receivables:
- Deposits
- Account Reconciliation & Aging Reports
- Customer Categories & Portfolio Management
Other:
- Prepare and present Monthly/Quarterly/Yearly Reports
- Work closely with Sales Manager to create specials and Weekly Sales Features
- Help standardize and make recommendations to enhance company procedures
Qualifications:
- Previous experience in customer support, accounts receivables, or a similar role.
- Strong communication skills, both written and verbal.
- Proficient in Microsoft Office (mainly Excel).
- Excellent organizational skills with a keen eye for detail.
- Ability to manage multiple tasks and prioritize in a fast-paced environment.
- High level of professionalism and customer service orientation.
- Knowledge of basic accounting principles is a plus.
- Bi-lingual (English & Spanish); Portuguese is a plus.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Shift:
- Day shift
- Morning shift
Shift availability:
- Day Shift (Preferred)
Work Location: In person
Salary : $17
