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Assistant Director Orientation and Family Programs

Eastern Washington University
Cheney, WA Full Time
POSTED ON 4/19/2025
AVAILABLE BEFORE 5/18/2025
About Eastern Washington University

Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. As the region’s polytechnic, we are recognized for our distinctive approach to hands-on learning that leads to in-demand careers. EWU’s 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washington’s second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building, the SIERR building which is a hub for research, development and advancement of health sciences, and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelor’s and master’s degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.

Eastern Washington University has been recognized for its commitment to helping undergraduate students learn, grow and succeed by Colleges of Distinction, a nationally trusted resource guide for college-bound students. The honor recognizes Eastern as a ’24-’25 College of Distinction (CoD).

Money magazine recently named EWU as one of its Best Colleges in America 2024.

Tribal Land Acknowledgement

Eastern Washington University resides within the traditional homelands of the Spokane People and other tribes who are connected through their shared history of this region. This land holds their cultural DNA and it is their Ancestors who are here and bring forth the knowledge of this place—the knowledge that comes from the land.

Job Summary

Reporting to the Director of Orientation & Family Programming (OFP), the Assistant Director of (OFP) is responsible for facilitating an exemplary program of New Student Orientations (NSOs), Welcome Week, and Family Programs designed to integrate students into the university community, promote retention, and facilitate academic success. In addition, the Assistant Director will be responsible for designing and implementing a series of resources that involve and educate parents regarding how they may serve as a resource to their college student and support their retention and success.

The Assistant Director of OFP will select, train, and supervise seasonal undergraduate student staff. In addition, under the oversight of the Director of OFP, the Assistant Director will assist in managing a fee-based budget. The position is also responsible for all OFP communications and outreach, including new student orientation and parent websites, utilization of communication software such as Slate, etc.

The Assistant Director will assist in leading a university-wide effort to assess and enhance educational and developmental programming for incoming students and their family members while maintaining the high-quality delivery of important transitional services. The Assistant Director will work closely with staff in, Student Affairs, Admissions, Center for Academic Advising & Retention, Advancement & Alumni relations, Events & Conferences, and all the university’s colleges to facilitate on-boarding of students and families to EWU. During peak orientation season (typically, the summer months of May – September), this position will include extended work hours and weekend assignments. Otherwise, the responsibilities of this position are generally carried out during normal working hours.

EWU is committed to supporting and promoting a diverse workforce and encourages applicants from diverse backgrounds to apply for this position.

The salary for this position is $59,125 (minimum) up to $62,000. Where the hired candidate will begin within this range is dependent on education, experience, and skills. In addition to salary, the university offers a comprehensive benefits package including health insurance and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 12 paid holidays per year and fringe benefits, such as tuition waiver for employees and eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page: https://inside.ewu.edu/hr/benefits/insurance/ .

Eastern Washington University provides an inclusive, equitable, and transformative learning experience, driving the pursuit of knowledge with affordable academic excellence.

Required Qualifications

  • Bachelor’s degree.
  • Two (2) years’ in a college or university environment, preferably Student Affairs.
  • Understanding of student development best practices.
  • Ability to effectively manage multiple priorities, pay attention to detail and produce desired results.
  • Advanced computer skills to include: Microsoft Office Suite
  • Deep understanding of planning and executing large-scale events from start to finish.
  • Excellent interpersonal skills.
  • Excellent written and oral communication skills and listening skills.
  • Ability to carry out assignments independently and exercise good judgment.
  • Candidates must demonstrate interest, ability and/or experience promoting cultural competency, universal accessibility or diversity.

Preferred Qualifications

  • Master’s degree in Student Personnel Administration, Counseling, or related field.
  • Two (2) years of experience working with new student orientation and transition programs.
  • Experience working with families of college students.
  • Experience using a customer relationship management system (CRM) such as Slate and Mongoose texting platform.
  • Supervisory experience (staff or students).
  • Bilingual (Spanish preferred).

Job Duties

Other Skills and Abilities:

Conditions Of Employment

Conditions of Employment for Exempt:

This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value, as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.

All new employees must comply with EWU Immunization Policy 602-02 and provide proof of immunity or vaccination to MMR before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs.

This is an Administrative Exempt position and is covered by EWU Policy 406- 01, Exempt Employment: https://inside.ewu.edu/policies/knowledge-base/ewu-406-01-exempt-employment/

After starting employment, employees will complete required training. Online training can be accessed at https://inside.ewu.edu/hr/training/orientation/ or complete the training in person or via Zoom. In person and Zoom training opportunities will be posted on InsideEWU and are listed on our Human Resources site: https://inside.ewu.edu/hr/training/

Note: Interviews might be conducted via Zoom (camera must be enabled). If so, candidates must be able to demonstrate competence using Zoom and other technologies.

Salary Information

The salary for this position is $59,125(minimum) up to $62,000. Where the hired candidate will begin within this range is dependent on education, experience, and skills.

Posting Date: 04/16/2025

Open Until Further Notice: No

Closing Date: 5/14/2025

Screening to Begin: 05/14/25

Special Instructions To Applicants

Submit your application materials through our online applications portal provided below. If you are unable to submit through the applicant portal, please contact Human Resources Services at (509) 359-2381.

To apply, visit https://jobs.hr.ewu.edu/postings/13520

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Salary : $59,125 - $62,000

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