What are the responsibilities and job description for the Administrative Coordinator - Veterans Rally Point position at EASTERSEALS CAPITAL REGION & EASTERN CT?
Administrative Coordinator - Veterans Rally Point
Department: Military Services
Pay: $20.00/hr
Who are we? As a nonprofit organization, Easterseals Capital Region & Eastern Connecticut is leading the way to 100% equity and inclusion in our community - an organization that recognizes that our differences are our strengths. Easterseals Veterans Rally Point (VRP) is a community-based, Center of Excellence designed to provide comprehensive support and wrap-around services for Service Members, Veterans and their families (SMVFs). Our purpose is to empower SMVFs by offering tailored services, including mental health support, employment assistance, enrichment programming, and access to basic needs to facilitate successful transitions to civilian life and promote overall well-being.
What's in it for you? As the Administrative Coordinator at Veterans Rally Point, reporting to the Director of Military Services, you'll play a vital role in supporting our mission through managing the efficient day-to-day operations of the VRP Front Desk. You'll oversee daily activities, front desk staff supervision, payment processing, and internal facility communication. This role offers the opportunity to directly impact our veteran community while developing your leadership and administrative skills in a dynamic environment.
Industry-Leading Benefits: Enjoy industry-leading paid time off, including paid holidays, medical, dental, and vision benefit options, 100% retirement match on the first 5% of your contribution, secure document and electronics destruction for you and your household, company-paid life, disability, and AD&D insurance, and professional development and training opportunities, including tuition reimbursement. We are a PSLF qualified employer.
What will you do? As our Administrative Coordinator, you will:
Front Desk Operations & Team Leadership:
- Manage all front desk administrative duties including member databases and appointment scheduling
- Lead the front desk team by managing schedules and providing training
- Process payments and handle daily financial closeouts
- Facilitate member orientation, tours, and enrollment processes
Program Support & Communication:
- Collaborate with leadership to coordinate enrichment class offerings
- Manage internal communications about events and updates
- Follow protocols for proper member referrals
- Partner with Director of Military Services on member satisfaction initiatives
Administrative Excellence:
- Oversee donation management and reporting
- Assist in designing and distributing membership surveys
- Maintain safety protocols and procedures
- Complete special projects as assigned
Skills and Requirements:
- High School Diploma and minimum 2 years' experience in customer service leadership
- Military experience preferred
- Strong interpersonal and problem-solving abilities
- Excellent communication and customer service skills
- Proficiency in Microsoft Office Suite and related software
- Detail-oriented with strong organizational skills
- Understanding of administrative procedures and systems
- Knowledge of Easterseals services, especially those for military and veterans
- Demonstrated commitment to serving military community
Physical Requirements and Work Environment: Position requires moderate standing and walking with extended periods of sitting for computer work. May occasionally require lifting up to 50 pounds. Work is performed in an office environment with moderate noise levels typical of conversations and office equipment.
Equal Employment Opportunity and Disability Accommodation Statement: Easterseals Capital Region & Eastern Connecticut complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. If you require a reasonable accommodation in the application process, please contact Human Resources.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $20
