What are the responsibilities and job description for the Bartender - ESB position at Eastland Suites - Bloomington Llc?
We are seeking a dedicated Bartender to join our dynamic team at The Deep End Tap located within Eastland Suites Hotel and Conference Center. The ideal candidate will be responsible for ensuring a seamless operation in our kitchen while also providing food and beverage service to maximize customer satisfaction by providing friendly, courteous, helpful, timely, and professional service to all guests. If you have the passion for delivering excellent customer service, we want you to be a part of our team!
Benefits:
Paid Time off
Job Description
Job Title: Bartender for Eastland Suites Hotel & Conference Center-Bloomington
Department: Food & Beverage
Reports To: Banquet Manager
Effective Date: July 10th, 2023
General Summary:
Provide food and beverage service to maximize customer satisfaction by providing friendly, courteous, helpful, timely, and professional service to all guests.
Essential Functions:
- Serve banquet functions
- Serves beverages to guests in the hotel
- Ensures the proper and adequate set-up of bars
- Stocks beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice, and produce based on projections from the daily functions sheet
- Maintains stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables to ensure product quality
- Greets guests
- Mixes, garnishes, and presents drinks using standard ingredient recipes and practicing prudent portion control
- Checks guests for proper identification, manages payment method and serves alcohol according to State, Federal, and corporate liquor regulations.
- Courteously communicates with supervisors and co-workers at all times
Supporting Functions:
In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions.
- Perform general cleaning tasks using standard hotel cleaning products assigned by the supervisor to adhere to health standards.
- Perform other duties and responsibilities as requested (i.e., special guest requests).
- Must adhere to all Federal, State, and Corporate liquor regulations about serving alcoholic beverages to minors and intoxicated guests to ensure all laws are followed.
- Other duties as assigned by the Banquet Manager or Supervisor.
Specific Job Knowledge, Skills, and Ability:
- Strong knowledge of food and beverage preparation and service of various alcoholic beverages and liquor laws in serving underage people.
- Must know service of beverages.
- Working knowledge of the appropriate table settings, service ware, and menu items.
- Ability to fully follow supervisor’s directions.
- Ability to read, speak and write English sufficient to understand menus and special promotions, professionally communicate with guests, assist guests with special requests, and take orders.
- Ability to remember and recite menu items.
Qualification Standards
- Communication: Strong communication skills, including dealing effectively with vastly diverse groups of people and guests.
- Education: Any combination of education and experience equivalent provides the required knowledge, skills, and abilities. High School education preferred.
- Computer Skills: Point of Sale System.
- Experience: One to five years previous food and beverage serving experience preferred.
- Licenses or Certificates: Ability to obtain any government-required licenses or certificates. CPR certification and/or First Aid training preferred.
- Grooming: All employees must maintain a neat, clean, and well-groomed appearance per Tentac Enterprises’ standards.
- Other: Must be of legal serving age. Additional language ability preferred.
Physical Requirements
- Sitting in a normal seated position for extended periods of time
- Reaching by extending hand(s) or arm(s) in any direction
- Ability to carry trays weighing up to 30 lbs. through a crowded room continuously throughout shift. Must be able to push and pull weight equaling 100 lbs.
- Manual dexterity of hands to manipulate serving spoons, trays, etc.
- Ability to perform duties with extreme temperature and noise ranges
- Ability to see within normal parameters
- Ability to hear within a normal range
This description is a general statement of required major duties and responsibilities performed regularly and continuously. It does not exclude other duties as assigned.
It is the policy of Tentac Enterprises to comply with all federal and state laws concerning the employment of individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC)
Tentac Enterprises provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.