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ECU Title & Escrow Settlement Agent

Eastman Credit Union
Kingsport, TN Full Time
POSTED ON 1/15/2025
AVAILABLE BEFORE 3/11/2025

Eastman Credit Union is seeking a Settlement Agent for our ECU Title and Escrow Division. The Settlement Agent supports the real estate settlement services of ECU Title from order acceptance through post-closing. 

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 

A. Pre-Closing Support

 

· Open new title requests within SoftPro and prepare paper file.

· Set up file for title examiner, forward title requests, assign files to closing agent

· Perform database searches including OFAC and PACER

· Order surveys if needed

· Schedule purchase closings

· Generate and mail/email letter to members, realtors and mortgage processor and originator

· Coordinate closing schedules of ECU Title team members

· Provide information to members, mortgage staff, and realtors as needed

 

B. Back up Closing Agents

 

· Prepare closing packets as needed

· Be available to close loans at Support Center and other locations as needed

 

C. Post-Closing Support

 

· SoftPro Ledger entries and disbursements

· Print checks and make sure files balance

· Prepare wiring instructions

· Mail invoices and checks (pest inspections, home warranties, insurance surveys, etc.)

· Perform ReQuire submissions

· Update title prior to recording documents

· Upload recordable documents to Simplifile or give to title examiner to record as required

· Print recording confirmations and place into package

· Make copy of package, giving original documents to the Mortgage department

· Mail original recorded deed to member

· Complete Final Title Certification/Title Policy if needed.

· Submit original Final Title Certification/Title Policy to Mortgage

· Upload scanned package into SoftPro, Simplifile, Nautilus

· Manage Record Retention (scan, label, shred, file) paper documents (destruction efforts include destroy closing files 3 months after date of closing–check that all files are in SoftPro/RIM prior to destroying)

· Audit documents in closed files to confirm file complete

· Delete files from scanned documents folder

· Audit old files to be deleted from SoftPro to confirm file complete

 

 

D. Administrative Duties

 

· Front area coverage (assist members, realtors, deliveries, etc.)

· Manage incoming wires

· Handle mail and overnight incoming/outgoing

· Group phone line

· Group Inbox management

· Simplifile Inbox management

· Back up for daily deposit

· Back up for weekly escrow income checks and deposit to the operating account

· 1099 processing

· Order and maintain supplies

· Provide administrative support to staff as needed

· Assist with post-closing corrections

· Perform back up to RYNOH reconciliation function

· Back up departmental reporting as needed

· Back up monthly status reports and closed loan reports for Directors, Chief Lending Officer, and accounting department

· Remit monthly title insurance payments and reconcile with the monthly statements

 

 

Knowledge and Skills Required:

 

· Ability to multi-task in a very fast-paced environment

· Strong ability to prioritize and attention to detail

· Working understanding of SoftPro Title Software (willing to train)

· Ability to understand and implement legal concepts regarding real estate.

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