Demo

Program Specialist

Eastridge Workforce Management, A Workwell Company
San Jose, CA Full Time
POSTED ON 2/28/2025
AVAILABLE BEFORE 5/25/2025

POSITION TITLE : Program Specialist

LOCATION : San Jose, CA (Onsite)

COMPENSATION : $70,000 - $75,000

GENERAL JOB DESCRIPTION :

The Program Specialist is responsible for identifying and developing relationships with Hiring Managers, and other program users to their fullest potential in order to fill job requisitions across suppliers. The overall goal is to decrease direct sourcing, increase utilization of the program and continually improve the user / customer experience.

RESPONSIBILITIES & EXPECTATIONS :

  • Follow up regularly with clients to maintain relationships, build knowledge of needs, and develop new business opportunities
  • Acts as main point of contact for contingent worker requests and placements
  • Acts as main point of contact for Hiring Managers and Suppliers
  • Expands existing business through a combination of telephone and in-person calls to all users and those users with greater potential for increased business
  • Educates all assigned managers on the MSP process and relays benefits
  • Screens resumes and selects the most qualified candidates to present to the Client
  • Reviews resumes for inordinately high bill rates and negotiates with suppliers
  • Solicits feedback on presented resumes from Hiring Managers and disseminates that feedback as necessary
  • Effectively communicate with Suppliers in the expedition of orders for contracted employees.
  • Contact suppliers via e-mail or phone regarding missing informatio
  • Respond to Suppliers with any feedback on candidates
  • Ensure and provide hiring manager interview feedback to Supplier
  • Ensures the timely execution of the Escalation Process
  • Ensures adherence to required Client safety training, liaison and ambassador to provide safety leadership to include the creation or distribution of safety messaging
  • Complete timely data entry of required data into Eastridge MSP’s automated systems; maintain consistency and integrity of data
  • Ability to arrive to work at a specified time
  • Attendance is an essential function of the job
  • Perform special assignments / complete projects as neede

MINIMUM REQUIREMENTS :

  • 2 years’ experience in HR, Recruiting, and / or Customer Account Management
  • Strong Communication skills (verbal and writing)
  • Relationship building and client facing experience
  • Goal and results oriented
  • Ability to multi-task to meet frequent deadlines
  • PERKS & BENEFITS :

    At the center of Eastridge Workforce Management's values is the belief that the most important thing we do is continue to hire the best people and create a workplace where they can thrive. To reward our employees for their great work, we offer the perks and benefits listed below.

  • Medical, Dental, Vision, Life Insurance
  • 401(k) plan, Roth IRA, and Flexible Spending Account offerings
  • Paid Time Off and Sick time
  • 12 Paid Holidays annually
  • Tuition Reimbursement Program
  • Health and Wellness benefits
  • Pet Insurance
  • Company-sponsored Volunteer Events
  • Corporate Discounts - 20-60% off on certain movies, hotels, concerts, sporting events, and more!
  • WHAT MAKES EASTRIDGE WORKFORCE MANAGEMENT DIFFERENT :

    Eastridge Workforce Management, A Workwell Company, is a leading provider of human capital management (HCM), Employer of Record (EOR). Managed Service Provider (MSP), and Vendor Management Systems (VMS) services.

    With a comprehensive portfolio of solutions designed to help businesses navigate the complexities of global and flexible workforce management, we serve a diverse range of clients, from small businesses to large multinational enterprises.

    By providing flexible, compliant, tech-enabled and scalable workforce solutions, we empower businesses to thrive in today’s dynamic labor market.

    Why Eastridge :

    Salary : $70,000 - $75,000

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