What are the responsibilities and job description for the Benefits Coordinator position at Eastridge?
Benefits Coordinator – Exciting Career Opportunity!
Eastridge Workforce Solutions is seeking a Benefits Coordinator for our client in Plano, TX. This is an opportunity to work with a leading cloud-based provider of benefits management solutions delivering a unique technology and service solution.
Location: Remote
Pay: $25 per hour
Job Type: Full-Time | Hours of Operation are Monday through Thursday 8 am to 8 pm; Friday 8 am to 6 pm. Occasional evenings may be required as job duties demand. Shifts Vary.
Why Join Us?
- Competitive Pay & Benefits – Health, Dental, Vision & 401(k)
- Work-Life Balance – Remote Options
- Innovative Culture – Work with a dynamic, forward-thinking team
What You’ll Do:
- Answer calls in a timely, efficient and knowledgeable manner.
- Complete enrollments during Annual Enrollment, New Hires, employees newly eligible (class changes), and rehires with benefit information, educating and informing the caller in a manner that is conducive to the sale of the benefit plans.
- Ensure the accuracy of all benefits enrollments in the system are accurate.
- Provides technical support with a Self-Service website.
- Works as a member on special or ongoing projects that are important to goals and values of the call center.
- Place outbound follow-up calls to customers to complete benefit enrollment, answer questions, and resolve escalations.
- Communicates concerns regarding call volume, voicemail outside the normal realm and phone or system issues on a real time basis to Team Lead, Supervisor or Call Center Director.
What We’re Looking For:
- Must speak spanish and have a LAH license
- High school diploma or GED diploma
- 2 years of Customer service and previous benefit enrollment experience required
- 2 years of Health and Welfare knowledge including FSA, HSA and High Deductible Health Plans
- Ability to type 40 wpm
- Basic knowledge of Microsoft Office, including excel
Ready to take the next step in your career? Apply Today!
#IPRO
Benefits: Use this link bit.ly/4cGUQSh to learn more about benefits available to Eastridge’s temporary employees. From time to time Eastridge’s clients may offer additional benefits to Eastridge employees while on assignment. Information about those benefits will be communicated when applicable.
Eastridge Workforce Solutions is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note that Eastridge is unable to provide visa sponsorship to applicants.
Certain clients require Eastridge to perform background checks and Eastridge will consider qualified applicants with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Salary : $25
