What are the responsibilities and job description for the Resident Services Coordinator position at Eastridge?
Resident Services Coordinator – Exciting Career Opportunity!
Eastridge Workforce Solutions is seeking a Resident Services Coordinator for our client in Tustin, CA. This is an opportunity to work with a premier residential property management company focused on delivering an exceptional living experience.
Location: Tustin, CA
Pay: $21/hour
Shifts Available: [Day/Night/Weekend shifts]
Why Join Us?
- Competitive Pay & Benefits – Health, Dental, Vision & 401(k)
- Career Growth – Training & Leadership Development Programs
- Innovative Culture – Work with a dynamic, resident-focused team
What You’ll Do:
- Promote a positive and proactive resident experience
- Resolve resident concerns promptly and effectively
- Assist with resident move-in and move-out processes
- Perform retention outreach calls and manage lease renewals
- Maintain accurate resident data in OneSite software
- Support financial goals by securing renewals and promoting transfers
- Process applications, leases, and related documentation
- Conduct property inspections to uphold community standards
- Monitor and respond to NPS and Yelp feedback
- Submit final account statements and manage the eviction process
- Participate in leasing duties as needed, including tours and resident engagement
- Rotate responsibilities on larger communities and help train new hires
What We’re Looking For:
- High School Diploma or equivalent
- 1 year of experience in a customer service environment preferred
- Strong written and verbal communication skills
- Basic understanding of accounting concepts
- Excellent interpersonal and organizational skills
- Availability to work weekends, holidays, and evenings as needed
- Reliable and punctual attendance is required
Ready to take the next step in your career? Apply Today!
#IPRO
Benefits: Use this link bit.ly/4cGUQSh to learn more about benefits available to Eastridge’s temporary employees. From time to time Eastridge’s clients may offer additional benefits to Eastridge employees while on assignment. Information about those benefits will be communicated when applicable.
Eastridge Workforce Solutions is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note that Eastridge is unable to provide visa sponsorship to applicants.
Certain clients require Eastridge to perform background checks and Eastridge will consider qualified applicants with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Salary : $21
