Deposit Operations Associate I

Job Description

Job Description

EastRise Credit Union is adding a Deposit Operations Associate I to the team! The Deposit Operations Associate I performs a wide range of duties related to deposit account support. This position is responsible for maintaining the integrity of information by making sure that the daily processes and tasks are completed in a timely manner with minimal errors or exceptions. The Deposit Operations Associate I is responsible for providing telephone, teams, and email support to external and internal members, fielding inquiries, and fulfilling requests.

Hours : Monday - Friday, 9 : 30 am - 6 : 15 pm in South Burlington

Specific duties include :

• Mail Processing to include returned mail, deposits, loan payments and other member requests. This also include printing and mailing all letters and notices.
• Deposit research to include check copies, check order errors, as well as verification of deposit completion.
• Check processing to include RDC check review, check inclearing processing and review of items deposited through the ATM.
• ACH processing to include daily processing of ACH files and ACH origination setup and maintenance.
• Review of quality control reports to include new accounts opened, beneficiary designations, and other account maintenance.
• Managing the distribution and ownership changes related to deceased members.
• Provide support for the Retail team and our members. This will require direct communication with members.

Skills and Qualifications :

Benefits include but not limited to :

Wellness / fitness reimbursement

E.O.E.