What are the responsibilities and job description for the Dental Front Desk Receptionist position at Easy Dental Care Center?
Overview
We are seeking a highly organized and friendly Front Desk Receptionist to join our team. Bilingual is mandatory (English and Spanish) for this position. This role is essential in providing excellent patient service and ensuring smooth operations at our front desk. The ideal candidate will have a strong background in office administration, familiarity with medical terminology, and experience in managing health information. If you thrive in a fast-paced environment and enjoy interacting with patients, we would love to hear from you.
Duties
- Greet patients and visitors warmly, providing a welcoming atmosphere.
- Manage appointment scheduling and confirm patient visits.
- Handle incoming calls and respond to inquiries with professionalism.
- Maintain accurate patient records, including care plans and health information management.
- Process patient insurance claims, including Medicare, using ICD-10 codes when necessary.
- Utilize Dentrix software for patient management and record keeping.
- Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
- Ensure compliance with all relevant regulations regarding patient confidentiality and data protection.
Requirements
- Proven experience as a receptionist or in a similar administrative role.
- Strong understanding of medical terminology and dental terminology is preferred.
- Familiarity with health information management practices.
- Excellent communication skills and a customer-oriented attitude.
- Proficiency in office software; experience with Dentrix is a plus.
- Ability to multitask effectively while maintaining attention to detail.
- Knowledge of care plans and experience with Medicare processes is beneficial.
- High school diploma or equivalent; additional certification in office administration is an advantage.
Join our dedicated team where your contributions will make a difference in the lives of our patients!
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Schedule:
- Weekends as needed
Work Location: In person
Salary : $15 - $20