What are the responsibilities and job description for the Customer Service Agent "Driver/Tech" position at Easy Roadside Assistance LLC?
•Attend to Customers that’s in need of help.
•Auto Mechanic skills a plus
•Complete Jobs as they are dispatched. Jump Start, Lockout, Tire Change, Fueling
•Able to lift 65lbs
•Provide outstanding customer service through various channels including phone and chat.
•Process transactions accurately, by communicating with customers
•Analyze customer needs and provide appropriate solutions or escalate issues as necessary
•Maintain detailed records of customer interactions in our database.. Pictures of Vinn, License Plate, before and after pictures of work area
•Support clients by answering questions about services, ensuring they have the information needed to make informed decisions
Salary : $15 - $17