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Automotive Service Manager

EasyCare (APCO)
Mansfield, OH Full Time
POSTED ON 1/28/2025
AVAILABLE BEFORE 4/21/2025

Job Description

Automotive Service Manager

Service Manager Opportunity : Lead, Inspire, Excel!

Are you ready to take the driver's seat and steer our service department to new heights? If you're a dynamic leader who thrives on challenges and loves creating winning teams, we have an incredible opportunity for YOU.

  • General Motors service management experience is required for consideration.

Who We Are

At our dealership, we believe in going above and beyond-for our customers, our employees, and our community. We don't just fix cars; we create exceptional experiences. We're on the hunt for a Service Manager who shares our passion for excellence and is ready to lead from the front.

What You'll Do

  • This isn't just another management role-it's a chance to make your mark! As our Service Manager, you'll :

    • Drive Performance

  • Lead a team of service advisors, technicians, and support staff to exceed dealership goals.
  • Analyze reports, set bold goals, and implement strategies that drive month-over-month growth in productivity, efficiency, and customer satisfaction.

    • Build Connections

  • Partner with the Parts Department to create seamless operations, ensuring every repair is completed right the first time.
  • Collaborate with the Sales Team to provide exceptional service experiences that build lasting customer loyalty.
  • Be the go-to leader for customers, ensuring every interaction leaves them raving about their experience.

    • Inspire Excellence

  • Create a positive, high-energy work environment where your team thrives and feels supported.
  • Roll up your sleeves to coach, train, and empower your staff to be the best in the business.
  • Solve challenges with creativity and resilience, always keeping the big picture in mind.

    • Own the Metrics

  • Dive deep into performance data, uncover insights, and make game-changing decisions.
  • Keep your eye on key performance indicators, ensuring we consistently exceed customer satisfaction and revenue targets.

    • Requirements

    What You Bring to the Table

  • We're looking for someone bold, innovative, and ready to lead. Here's what you'll need to succeed :
  • Proven leadership in an automotive service environment.
  • A passion for creating winning teams and delivering incredible customer experiences.
  • Strong analytical skills with the ability to turn data into action.
  • A collaborative mindset-you thrive on teamwork and cross-department synergy.
  • Exceptional communication and problem-solving skills.
  • Experience with dealership management systems (and a love for digging into the numbers).

    • Benefits

    Why You'll Love It Here

    Big Impact : You'll have the autonomy to run the show and take our service department to the next level.

    Rewarding Environment : Competitive pay, performance bonuses, and incredible benefits.

    Growth Opportunities : We invest in our people-training, development, and support every step of the way.

    Dynamic Culture : No boring days here! Join a team that values innovation, collaboration, and having fun while working hard.

    Take the Wheel and Apply Now!

    Are you ready to step into a role where you can truly make a difference? Send your resume and a quick note about why you're the perfect.

    Let's hit the gas on your career and make some magic together!

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