Manager of People and Culture

cManager of People and Culture

_ Do you have a passion for great food and customer service?_

Would you like to work with people that care about their clients and each other?

Are you ready to take your leadership talents to the next level?

Chef Renee Schuler established eat well celebrations and feasts in 2005 so she could devote her energy to entertaining, cooking and event planning with fantastic clients throughout the Greater Cincinnati and Northern Kentucky area. Her philosophy is simple, to truly eat well, four elements working in harmony are required: the best ingredients, expertly crafted dishes, and exceptional service—all in a memorable presentation.

eat well is committed to providing our clients with the very best catering services, and we know that to do this requires cultivating a team of dedicated, talented individuals.

We are looking to add a new role to our leadership team – Director of Hospitality and Culture. This role will drive our exceptional teams to deliver best-in-class client service across our multiple areas of service. We are seeking an individual that can lead with passion, ensuring quality service, fostering teammate development,

The Manager of People and Culture

· Concentrate on shaping the organization’s culture and overall employee experience, creating client experiences that are truly extraordinary

· Highlight diversity, equity, employee engagement, and satisfaction.

· Creates, maintains, and transforms the workplace culture by actively working on aligning the work environment with eat well values and a true hospitality culture

· Build a more inclusive and supportive workplace by focusing on the employees’ experience within our company

Essential Duties and Responsibilities:

1. Recruitment & Onboarding

• Recruit, interview, and hire service staff, including both on-site service and commissary staff.
• Manage full cycle recruitment, including onboarding

2. Staff Scheduling, Communication, Engagement & Morale

• Ensure all events are fully staffed by building a bench of part time workers as well as managing “gig” worker sites
• Foster a positive, inclusive, and supportive work environment by promoting eat well's core values of hospitality, respect, and efficiency.
• Ensure open communication between management and service staff

3. Leadership, Conflict Resolution & Teamwork

• Lead by example, embodying the company’s core values, and encouraging collaboration and teamwork across all levels of the service and commissary staff.
• Proactively identify and address team dynamics that may hinder performance or morale, using conflict resolution techniques to ensure a productive work environment.
• Serve as a go-to resource for staff, providing guidance, leadership, and support as needed.

4. Policies & Quality of Life Improvements

• Take an active role in creating and enforcing policies related to Paid Time Off (PTO), wellness, and benefits, ensuring they align with company values and contribute to staff well-being
• Work with management to implement initiatives that improve staff quality of life, such as wellness programs or flexible scheduling options, aimed at enhancing retention and attracting new talent

5. Payroll Management

• Review and maintain pay ladders for service staff; ensure pay rates are updated in line with performance and promotions
• Manage the payroll process, including monitoring service staff for pay increases, handle necessary challenges or tests for promotions, and submit changes to accounting

Requirements

· At least 3 years of management experience in a related field

· Recruitment of front-line staff

· Experience with building a great culture

o Expand staff retention

o Build camaraderie among staff

o High emotional intelligence

· Attention to detail

· Ability to work in a fast-paced environment, (love organized chaos)

If this sounds like the job for you send your resume to hiring@eatwellonline.com

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

Salary : $45,000 - $55,000