What are the responsibilities and job description for the General Manager of Retail - Eataly Aventura (New Store Opening!) position at Eataly North America?
Job Description
Job Description
Company Description
Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to :
EAT authentic Italian food at our restaurants, cafés and to-go counters
SHOP a selection of high-quality Italian, local and homemade products
LEARN through our classes and our team’s product knowledge
Job Description
Eataly’s bustling marketplaces feature a comprehensive retail offering including : imported and local grocery products; bread, pasta and mozzarella produced daily on premises; an extensive selection of fresh meat, fish and cheese; wine; and housewares.
The General Manager (GM) of Retail oversees the complex retail operations of an Eataly store. The GM of Retail is an operational leader who not only sets strategy and analyzes financials but also leads through example and stays close to the products and team through consistent presence on the floor.
Reports to the Director of Store Operations. Manages the Fresh Market Manager and Market Manager.
Directs and organizes the store’s retail operations to maximize profitability
Develops departmental goals and leads a team of managers
Works closely with each manager to understand operational needs and boost interdepartmental collaboration
Analyzes financial data and develops strategies around pricing, merchandising and promotions
Manages merchandise and creates product lists, identifying roll-outs and phase-outs of products
Prepares weekly updates on the retail department for senior leadership
Assists with employee hiring, assignment, training, payroll, scheduling, evaluations and terminations
Documents, investigates and resolves employee and guest incidents
Performs other duties as required or assigned
Qualifications
Bachelor’s Degree
6 years of retail or grocery management experience in a high-volume, fast-paced environment
Excellent verbal and written communications skills
Exceptional leadership, motivational and team-building skills
Demonstrated problem-solving, organizational, analytical and business management skills
Advanced proficiency in Microsoft Office
Experience with Italian products and wine
Job Requirements
Availability to work onsite with a flexible schedule sometimes including evenings, weekends and holidays
Ability to lift up to 50 pounds
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Ability to operate equipment such as a slicer, pasta machine or cash register as needed
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